Customer reviews from starfrit.com
THE ROCK by Starfrit - 024402-002-0000 19-in. X 13"-in. Electric Griddle - Black
Average customer rating
4.8
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
343
4 Stars
46
3 Stars
8
2 Stars
0
1 Star
4
99%of customers recommend this product.
(
334 out of
339)
Customer Reviews for THE ROCK by Starfrit - 024402-002-0000 19-in. X 13"-in. Electric Griddle - Black
Customer Rating
5
Very satisfied
on June 20, 2025
Posted by: Teresa A.
I love the size. The surface is fantastic being non-stick.
Written by a customer while visiting starfrit.com
Customer Rating
5
Amazing size!
on August 2, 2025
Posted by: Justin
The size is Amazing! I'm making pancakes every Sunday in batches of 8 now. (They are 5" diameter pancakes)2x rows of 3 and the middle town has 2(in between the 2 rows of 3)they cook evenly and require very little rotating.
Written by a customer while visiting starfrit.com
Customer Rating
3
keep breaking.
on August 16, 2025
Posted by: JEFF B.
I love the griddle. It is my third and I am giving it another chance as my previous 2 quit unexpectantly on me. This one is fantastic and I am following the instructions to the letter. How ever the one handle has started to shatter and break away from the grill. Now another problem and as i try to submit for parts all I get are return errors on the website. This may be my last one. it sucks.
Written by a customer while visiting starfrit.com
Customer Rating
5
A great grill
on October 8, 2025
Posted by: Dale
It's a large grilling surface. I grill alot of sweet potato and it makes quick work.
Written by a customer while visiting starfrit.com
Customer Rating
5
Griddle
on October 17, 2025
Posted by: Tracy K.
Love this griddle!. Love the large size and drip tray. Perfect for a pancakes and all your breakfast needs.
Written by a customer while visiting starfrit.com
Customer Rating
5
amazing grill
on October 19, 2025
Posted by: Lis R.
Really awesome appliance to make breakfast fast for the whole family
Written by a customer while visiting starfrit.com
Customer Rating
3
Mediocre
on October 25, 2025
Posted by: James
The element and heat displacement design leaves hot spots on the cooking surface. The overall width dimensions make it a little difficult store while not in use. Although I like the grease catcher the slot for it is a little smal and sometimes need to “stuff” the food bits into it.
Written by a customer while visiting starfrit.com
Customer Rating
5
Great size!
on November 16, 2025
Posted by: Robinest5
from Windsor, ON
Love the size. Able to make full breakfast in one shot! Great surface as well!
I would recommend this to a friend!
Response from starfrit.comBy Service client / Customer service, December 5, 2025
Thanks, we apreciate your feedback!
Written by a customer while visiting starfrit.com