Customer reviews from ATT.com
Apple - Refurbished Excellent - 13-inch iPad Pro M4 chip Built for Apple Intelligence Wi-Fi + Cellular 256GB with OLED - Space Black (Unlocked)
Average customer rating
4.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
43
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
5
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for Apple - Refurbished Excellent - 13-inch iPad Pro M4 chip Built for Apple Intelligence Wi-Fi + Cellular 256GB with OLED - Space Black (Unlocked)
Posted by: Kaykay1111
from Ne
Verified Purchase:Yes
I don’t like the apple software it takes a lot of getting used to vs using android. I didn’t get it for the software but for making art. For that it is fantastic. My recommendation would be to make the software more universal and user friendly. Specifically one that i have had trouble working with was Word. Even though it is its own program this iPad has not been running its user friendly functions very smoothly. For the photo app i would like to be able to open more than one tab or window at a time. And the overall folders for storage like files and downloads and things are very annoying and hard to find. I would like to see it easily accessible and streamlined like a windows computer.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hey there, we can understand that transitioning to Apple’s software has been challenging for you, especially when compared to your experience with Android, and that certain apps like Word and storage management aren’t as intuitive as you expected. We can imagine how frustrating it must be to face these usability issues when your primary focus is creating art, and you want the software to complement your creativity rather than complicate it. Your feedback about making the software more user-friendly and flexible, like enabling multiple tabs in the photo app or streamlining files and downloads is valuable.
Written by a customer while visiting ATT.com
Posted by: Kevon Latimer I
Verified Purchase:Yes
I want to report this device as stolen !
Written by a customer while visiting ATT.com
Posted by: TimBur
from Sisters OR
Verified Purchase:Yes
I love my 13 Inc IPad. The picture and watching a move is so clear and beautiful. I haves and will continue to enjoy my IPad best item that I have invested in would recommend the 13inc IPad to anyone.
I would recommend this to a friend!
Written by a customer while visiting ATT.com