Customer reviews from ATT.com
Apple - Refurbished Excellent - 13-inch iPad Pro M4 chip Built for Apple Intelligence Wi-Fi + Cellular 256GB with OLED - Space Black (Unlocked)
Average customer rating
4.5
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
44
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
5
93%of customers recommend this product.
(
38 out of
41)
Customer Reviews for Apple - Refurbished Excellent - 13-inch iPad Pro M4 chip Built for Apple Intelligence Wi-Fi + Cellular 256GB with OLED - Space Black (Unlocked)
Customer Rating
5
Love my iPad used it all the time I love how big
on May 10, 2026
Posted by: Mocu
from Miami , fl
Verified Purchase:Yes
Is a wonderful iPad big I
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: TimBur
from Sisters OR
Verified Purchase:Yes
I love my 13 Inc IPad. The picture and watching a move is so clear and beautiful. I haves and will continue to enjoy my IPad best item that I have invested in would recommend the 13inc IPad to anyone.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, July 2, 2026
Hi there, Tim!
Thank you so much for the high recommendation! We are thrilled to hear that your 13-inch iPad is the best investment you've made and that you are loving the beautiful, clear picture for watching movies. We appreciate you taking the time to share your experience and for choosing AT&T!
Thank you so much for the high recommendation! We are thrilled to hear that your 13-inch iPad is the best investment you've made and that you are loving the beautiful, clear picture for watching movies. We appreciate you taking the time to share your experience and for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Kevon Latimer I
Verified Purchase:Yes
I want to report this device as stolen !
Written by a customer while visiting ATT.com
Posted by: Kaykay1111
from Ne
Verified Purchase:Yes
I don’t like the apple software it takes a lot of getting used to vs using android. I didn’t get it for the software but for making art. For that it is fantastic. My recommendation would be to make the software more universal and user friendly. Specifically one that i have had trouble working with was Word. Even though it is its own program this iPad has not been running its user friendly functions very smoothly. For the photo app i would like to be able to open more than one tab or window at a time. And the overall folders for storage like files and downloads and things are very annoying and hard to find. I would like to see it easily accessible and streamlined like a windows computer.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hey there, we can understand that transitioning to Apple’s software has been challenging for you, especially when compared to your experience with Android, and that certain apps like Word and storage management aren’t as intuitive as you expected. We can imagine how frustrating it must be to face these usability issues when your primary focus is creating art, and you want the software to complement your creativity rather than complicate it. Your feedback about making the software more user-friendly and flexible, like enabling multiple tabs in the photo app or streamlining files and downloads is valuable.
Written by a customer while visiting ATT.com
Posted by: HLee
from Kcmo
Verified Purchase:Yes
Movie theater sound when watching movies and a fantastic battery life much better than the 2022 model
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Laura Betancourt
Verified Purchase:Yes
Att mad A horrible deal with me and never 👎 followed thur and tired to add a line on my account … very mad 😡
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, October 21, 2025
Hello, Laura.
We’re really sorry to hear about your experience, and we understand how upsetting it must be to feel like a deal wasn’t honored. That’s not the kind of service we aim to provide, and we truly apologize for the frustration this has caused.
We want to help you turn this experience around, please complete this self-service form: https://www.att.com/get-support/?source=ILC309046520
with the details regarding this issue, so we can work together to find a solution for this.
Thank you for sharing your feedback; it helps us improve our services for our customers. Thank you for being part of AT&T.
We’re really sorry to hear about your experience, and we understand how upsetting it must be to feel like a deal wasn’t honored. That’s not the kind of service we aim to provide, and we truly apologize for the frustration this has caused.
We want to help you turn this experience around, please complete this self-service form: https://www.att.com/get-support/?source=ILC309046520
with the details regarding this issue, so we can work together to find a solution for this.
Thank you for sharing your feedback; it helps us improve our services for our customers. Thank you for being part of AT&T.
Written by a customer while visiting ATT.com
Posted by: Debi And
from Georgia
Verified Purchase:Yes
I love my iPad but it wasn’t the space design as shown & I thought I was getting an Apple Pencil with it but didnt. I love the big screen & it was so simple to set up.
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, September 4, 2025
Thank you for sharing your honest thoughts about your new iPad! I'm glad to hear you love the big screen and found it so simple to set up. I understand the disappointment regarding the space design not matching your expectations and the Apple Pencil not being included as anticipated. Your feedback is valuable and helps others get a clear picture of the product experience. If you have any other questions or need tips on how to make the most of your iPad, feel free to reach out. Enjoy your new device!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Norristown pa
Verified Purchase:Yes
I love it very very happy
I would recommend this to a friend!
Written by a customer while visiting ATT.com