Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Worth the Upgrade
on August 11, 2023
Posted by: CplOreo
[This review was collected as part of a promotion.] The phone allows for multi functioning use when operating multiple features. Whether its playing music and doing math while the calculator is in split view or working on a work presentation and using the Dex to smoothly transition from phone to tablet. S23 Ultra allows you to go the extra step without having extra equipment. Taking pictures and videos have been a struggle with previous phones but the S23 ultra has made a statement. Pictures feel like you have an expensive Canon camera, video quality is extremely smooth, and if you do streaming/vloging, you feel like you are a podcast/radio host. Lets not forget about the S-Pen. Easily making a huge impact on the small things that matter. Art, PowerPoint slides, pausing video's, or even quick note taking. The S23 ultra allows you to be you without the hassle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im in love with my samsung galaxy ultra S23
on August 11, 2023
Posted by: LETSSHOPSAMSUNG
[This review was collected as part of a promotion.] since I switched to t-mobile and samsung galaxy ultra s23 wow the phone is a love, because just as they speak of its functionality and it still meets all the characteristics and rather the SPen that comes with it has an ideal multipurpose for those who love to draw or translate sentences or words from English to Spanish or vice versa since I switched to t-mobile and samsung galaxy ultra s23 wow the phone is a love, because just as they speak of its functionality and it still meets all the characteristics and rather the SPen that comes with it has an ideal multipurpose for those who love to draw or translate sentences or words from English to Spanish or vice vers ,like the camera that brings wow 😍 I'm in love I took some photos at night and it seems that without having taken it during the day its amazing the truth SAMSUNG HAS LEFT ME SURPRISED WITH THIS NEW PHONE AND ITS FUNCTIONS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Smartphone
on August 11, 2023
Posted by: Gmr1991
[This review was collected as part of a promotion.] Hands down the best phone on the market. Recently switched from iPhone and the amount of freedom that I now have is unmatched. This is just overall a better experience than Apple in terms of Photo quality, performance, visuals and battery life. The phone is just as fast now as it was when purchased. Extremely happy with Samsung. :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Most Amazing Phone Ever
on August 11, 2023
Posted by: Ejv2023
[This review was collected as part of a promotion.] It's perfect. I don't know how Samsung is going to improve the next Galaxy S24 because the S23 is a complete phone in all respects. Even on battery. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery life on any samsung phone to date
on August 11, 2023
Posted by: Pompompurinlover
[This review was collected as part of a promotion.] I use my galaxy for gaming,video watching and music streaming it last me up to 2 days on a single charge and with amazing speakers it satisfys my audio and gaming needs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera in the game
on August 11, 2023
Posted by: Ecko973
[This review was collected as part of a promotion.] If you're looking for the latest Galaxy device that is packed with features the best display and a camera that is a step above the competition then look no further! The Galaxy S23 Ultra is exactly what you need, it's jammed pack with the best processor for gaming, battery life that will last you for days, and cameras that will give you the best image to create your next master piece.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great lovely phone
on August 11, 2023
Posted by: ROLSARA1
[This review was collected as part of a promotion.] My Samsung galaxy S23 ultra is the best phone I have ever used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S Ultra may have the s-pen but it is not the Note.
on August 11, 2023
Posted by: Tripsdad
[This review was collected as part of a promotion.] I have been a note user since the note 5. The power and functionality was impressive to say the least. But then I went to upgrade from the note. I was told the series had been discontinued and received the S22 Ultra. Immediately I despised the phone. It was severely underpowered my memory was always full and my service signal is non-existent and the cell tower is less than a mile away. I turned in the 22 for the S23 Ultra after 1 year in hopes improvements were made and they were, the camera is great, signal is better but still non-exsistant especially while indoors. The biggest disappointment is still the lack of power. Needless to say this will most likely be my last Samsung phone. Unless the note sereies or something equivalent is released.
Value
2
Response from Samsung USBy Debra, Social Commerce, August 14, 2023
Hello Tripsdad,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. When you have the free time in your day, please check out the article titled, "Samsung phone has poor signal and cannot use data or make calls" to help you resolve what you have been experiencing with your device's poor signal. I have linked it below for your quick access. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 Ultra has been updated with the most current version of software. I have linked it below for your convenience. Without having more information available regarding your concern about the performance of your Galaxy S23 Ultra, I recommend reaching out to Samsung Support when you have the time for further assistance and/or troubleshooting. Do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. When you have the free time in your day, please check out the article titled, "Samsung phone has poor signal and cannot use data or make calls" to help you resolve what you have been experiencing with your device's poor signal. I have linked it below for your quick access. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 Ultra has been updated with the most current version of software. I have linked it below for your convenience. Without having more information available regarding your concern about the performance of your Galaxy S23 Ultra, I recommend reaching out to Samsung Support when you have the time for further assistance and/or troubleshooting. Do not hesitate to contact Samsung Support if you would like any further assistance. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US