Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
1
Battery drainage
on June 25, 2023
Posted by: JennForest
[This review was collected as part of a promotion.] Only a few months in use, it has very bad battery, there must be a drainage issue
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 26, 2023
Hey there JennForest, we are so grateful to you for taking the time to share your thoughts with us on your Samsung Galaxy S23 Ultra. We sympathize with your need for all day battery life and want to help you make the most of your device. The Samsung Galaxy S23 Ultra does come equipped with a 5000 mAh adaptive battery. The more you let your battery drain down the quicker it learns your usage habits and adjusts the consumption to maximize the life. Given the information you have provided this may not be your experience, and for your convenience we have included links to the Samsung Support Team and warranty information for your device. They can help you ascertain the best course of action and options that are available to you. We appreciatee you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on June 30, 2023
Posted by: Jeewa
I bought this two days ago. Very happy to have this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is good 👍
on July 2, 2023
Posted by: Chamsoudine
Samsung is the best phone good friend Samsung galaxy Samsung 3
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT features!
on July 6, 2023
Posted by: MikeyMike517
from Mason, MI
Expertise:Intermediate
The battery seems to get hot really quick but other then that flawless device
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on July 10, 2023
Posted by: Brianpeter
[This review was collected as part of a promotion.] The best phone ever. Excellent Camara.. fast on the internet. Easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone that's built to last
on July 16, 2023
Posted by: Mbeezy
from Pacific, MO
Expertise:Intermediate
I bought this phone about month ago and am so happy that. It's the first Android phone I've owned with a true all day battery. 100x zoom is awesome considering that I've only used 30x so far but even that's still twice as much iDevice with 15x. Then there's the S-Pen with screen writing with my screen off is amazing for me that oftentimes think of random things but forget what I thought. Now I can jot down a quick note and continue about my day without opening up my phone and getting distracted by random apps.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than Note 20 Ultra
on July 31, 2023
Posted by: Iulian Eftimie
from Fort Lauderdale
Expertise:Expert
I got a very good offer from Samsung to get S23 Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great colors
on July 31, 2023
Posted by: Love my S23 Ultra
from Virginia, VA
Expertise:Intermediate
I bought this phone two weeks ago. I don't like it.....
I LOVE IT !!!!!!!!
I LOVE IT !!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US