Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Awesome
on June 16, 2023
Posted by: Diggy
from Louisville
Expertise:Expert
Awesome ways to get my attention and hold my attention
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra Lime Green, 512gb Unlocked.
on June 17, 2023
Posted by: Donna
from Brighton, Missouri
Expertise:Expert
best phone I have ever owned. I have had the S series since the s2. The over all performance is amazing, the battery lasts a really long time, the camera is just phenomenal. I have had no lagging issues at all. I dont use wired headphones nor worry about sd card slot because I back up to an external hard drive and use wireless ear buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but heavy to manipulate in some emerg.
on June 17, 2023
Posted by: Samsunlover
[This review was collected as part of a promotion.] I use all the times run faster working with my apps .
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 19, 2023
Hi there Samsunlover, thank you for your feedback on your Samsung Galaxy S23 Ultra. We are so happy to hear you are making use of this powerhouse machine for all of your daily needs. We have provided a link to the full product manual and Samsung Support should you have any questions or would like assistance in adjusting your device to get the absolute most of its amazing features. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the purchase
on June 19, 2023
Posted by: GoPro23
[This review was collected as part of a promotion.] Amazing all around! Long battery life, amazing pictures fast connection! Amazing features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery drainage
on June 25, 2023
Posted by: JennForest
[This review was collected as part of a promotion.] Only a few months in use, it has very bad battery, there must be a drainage issue
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 26, 2023
Hey there JennForest, we are so grateful to you for taking the time to share your thoughts with us on your Samsung Galaxy S23 Ultra. We sympathize with your need for all day battery life and want to help you make the most of your device. The Samsung Galaxy S23 Ultra does come equipped with a 5000 mAh adaptive battery. The more you let your battery drain down the quicker it learns your usage habits and adjusts the consumption to maximize the life. Given the information you have provided this may not be your experience, and for your convenience we have included links to the Samsung Support Team and warranty information for your device. They can help you ascertain the best course of action and options that are available to you. We appreciatee you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on June 30, 2023
Posted by: Jeewa
I bought this two days ago. Very happy to have this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is good 👍
on July 2, 2023
Posted by: Chamsoudine
Samsung is the best phone good friend Samsung galaxy Samsung 3
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT features!
on July 6, 2023
Posted by: MikeyMike517
from Mason, MI
Expertise:Intermediate
The battery seems to get hot really quick but other then that flawless device
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US