Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,883 Reviews)
Rating breakdown 16,883 reviews
5 Stars
14,892
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Everything works fine except the fingerprint scann
on May 31, 2023
Posted by: JX3123
[This review was collected as part of a promotion.] It's a great phone great battery life, fingerprint scanner is much less than desired.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on May 31, 2023
Posted by: KRUN1276
[This review was collected as part of a promotion.] I use my Samsung for everything from work to fun. Its camera is amazing with the zoom capabilities!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone with a great camera!
on May 31, 2023
Posted by: Horus73
[This review was collected as part of a promotion.] I was a loyal user of the Galaxy Note series, but I recently went to the S23 ultra...and what a smooth transition! The phone and camera are the best i've had yet.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on May 31, 2023
Posted by: Smooth1984
[This review was collected as part of a promotion.] I love my Samsung phone! The camera is amazing with the zoom capabilities!
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent phone
on May 31, 2023
Posted by: GreatUltra
[This review was collected as part of a promotion.] I've had my S23 Ultra for a few weeks now and I'm thrilled with it. The main reason why I chose it over the other phones in the S23 series is the fact that it comes with a stylus. That makes it possible to write and use as a tablet, which the relatively large screen size allows for. I also chose the version with 512MB memory, which makes it fast at processing apps. Battery life is satisfactory, though the phone still requires near-daily charging, depending on usage. I watched movies and clips on it and enjoyed them. Sound quality is great, too.
One downside I noticed was that the biometrics are not easily used. Whether fingerprint or face recognition, the phone has struggled at times to let me in. I feel that my previous phone, Galaxy S9+, handled the fingerprint much better, and I liked that it was on the back of the phone rather than the front. It would be nice to have both options in future models.
Another minor point I'd like to mention is the stylus. I feel that it may be too easy to eject it inadvertently and therefore lose it. Having a little "lock" for the stylus would help prevent that.
I would have preferred to have a headphone jack to be able to plug in headphones. This would have been useful for frequent travelers such as myself, for those moments when I don't have bluetooth-capable headset.
Other than above, I must say that I love the phone. I've been with Samsung for a very long time and I hope to stay with them. Great job, folks.
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, amazing camera
on May 31, 2023
Posted by: APMoney
[This review was collected as part of a promotion.] The Samsung galaxy s23 ultra works well so far. There are a few apps that I've been having trouble with that I've sent bug reports on but I'm hoping maybe an update might fix those. The only thing I would change in future models is the size. I got this phone because I wanted the stylus but it is so massive it won't fit in my pocket and barely fits in my purse. I'd love to see future iterations of galaxy phones with the stylus capabilities with a smaller phone. Nothing against this phone, just a preference going forward that I'd personally love to see. Battery is great on the 23 ultra and it works well with my galaxy watch. The cameras are amazing as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Camara features true and more.
on May 31, 2023
Posted by: GallegosJH
[This review was collected as part of a promotion.] I used to use my phone for the basic stuff but slowly but surely began to learn all the features this smartphone has and let me tell you the camara is amaizing and more, the night feature, the pro mode, and yet I haven't found all the cool things you can do with the camara. The s-pen great not just for pointing and writing but to create and crop and edit your pics. This phone is superb like no other very happy with it. The processor and memory not a problem for all the earthly tasks you may find yourself on a day by day basis.
Written by a customer while visiting Samsung US
Customer Rating
5
Is so easy to use and have great features
on May 31, 2023
Posted by: Pink1love
[This review was collected as part of a promotion.] I use it to do videos, the camara is great and fast, I also love the color and that is really easy to use.
Written by a customer while visiting Samsung US