Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Fast and convenient
on February 28, 2023
Posted by: Zenecute
[This review was collected as part of a promotion.] I like my new S23 ultra 5G. I have been fan of S pen series of Samsung I like it coz I could do pretty much everything in my phone. Signing/ editing documents, games, watching and so on..
A little heavy for being the prime size of a galaxy series but I loved it, its like mini computer to me.
Camera wise check, no question about that. It's just amazing I don't have to put micro SD card in it unlike my Note 20 ultra.. but don't get me wrong I still loved my Note 20 and it still good even after 3yrs of use.
I don't have fancy pics, but you can tell I love my both Ultra phones from Samsung. : )
A little heavy for being the prime size of a galaxy series but I loved it, its like mini computer to me.
Camera wise check, no question about that. It's just amazing I don't have to put micro SD card in it unlike my Note 20 ultra.. but don't get me wrong I still loved my Note 20 and it still good even after 3yrs of use.
I don't have fancy pics, but you can tell I love my both Ultra phones from Samsung. : )
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvement
on February 28, 2023
Posted by: Dortyboy
[This review was collected as part of a promotion.] The things I've noticed so far that as improved from the s22 ultra to the s23 ultra
- improvement in battery life
- the phone operates so smoothly and the screen is amazing
- the improvement to one ui 5.1 is so amazing added with the customization which I have to say is what makes the phone. The ability to customize your phone exactly how you want is the best
- last the camera night functions have greatly improved. I'm loving the images I get to capture high in the mountains
- improvement in battery life
- the phone operates so smoothly and the screen is amazing
- the improvement to one ui 5.1 is so amazing added with the customization which I have to say is what makes the phone. The ability to customize your phone exactly how you want is the best
- last the camera night functions have greatly improved. I'm loving the images I get to capture high in the mountains
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 28, 2023
Posted by: Mrlal2005
[This review was collected as part of a promotion.] Enjoy taking pictures on the road
Enjoy taking pictures on the road
Enjoy taking pictures on the road
Written by a customer while visiting Samsung US
Customer Rating
3
All around great phone for the price.
on February 28, 2023
Posted by: AmazingAmazonian
[This review was collected as part of a promotion.] Use my phone mainly for snapchatting, videography, digital wallet, and streaming movies. I wish it was more optimized but other than that, I can't complain. No regrets.
Response from Samsung USBy Bethany, Social Commerce, March 6, 2023
Hi AmazingAmazonian... Thank you for your review of the Samsung Galaxy S23 Ultra. We thoughts are valuable as we strive to innovate and improve on the design and functionality of our products. I've linked Samsung Support below. Plsae feel free to reach out to them if we can be of any further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone, but buggy and missing features
on February 28, 2023
Posted by: TheRockingDead
[This review was collected as part of a promotion.] For the most part, I like this phone, and as much as I want to rate it 5 stars, I can't do so, because it keeps dropping my wi-fi internet connection. This is simply inexcusable for a premium device.
It's also missing some minor features of previous devices in the Galaxy lineup that I liked, such as the "3D" motion wallpaper, and others. Moving the screenshot functionality from button presses to an awkward hand swipe is also pretty obnoxious and error-prone, meaning I can't take screenshots as quickly as I used to, and end up missing moments I shouldn't have to miss.
But, the screen is nice. The cameras are great, and I enjoy the size of the device and the S Pen. It's also a lot faster than my previous S8.
Response from Samsung USBy Bethany, Social Commerce, March 6, 2023
Hello... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. We're thrilled you are enjoying the camera and S Pen! I've attached some links that should help concerning the connectivity of your device, also one that demonstrates multiple ways you can take a screenshot. Please contact Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Take a screenshot on your Galaxy phone
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Take a screenshot on your Galaxy phone
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The is a BLESSING...
on February 28, 2023
Posted by: CreamCookie
[This review was collected as part of a promotion.] I'm sooo happy I upgraded. I have the functionality of a lap in my pocket. This is my first Ultra device and I'm blown away by so many things. The power of the snapdragon, smoothness, the screen is beautiful, 200x zoom is amazing, this is the bees knees.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ULTRA - The ultimate phone
on February 28, 2023
Posted by: Neeraj
[This review was collected as part of a promotion.] I use my phone for streaming, calls, shopping, videos, kids use it for gaming. It's experience is unimaginable. The sound quality is really superb. It's huge phone - The big daddy of all phones.
Written by a customer while visiting Samsung US
Customer Rating
4
Phone created with customer in mind
on February 28, 2023
Posted by: AndriodNinja
[This review was collected as part of a promotion.] Complete package. Camera, screen, responsiveness all top notch 👌 I intend to use this phone for many years and Samsung's commitment for serviceability like easy of changing batteries is commendable. I'm taking one star off because of software issues. Phone is having trouble keeping WIFI connection. Hope Samsung takes it seriously and provide immediate fix.
Written by a customer while visiting Samsung US