Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Samsung continues to give us the best phone!
on May 10, 2023
Posted by: 1WayTeeZo
[This review was collected as part of a promotion.] I've always been a Samsung fan and I love the fact that Samsung has stayed true to their craft. My phone is still going strong and seems like it's brand new out the box. From the smooth look that it has to the internal tech, this is one of the best phones out!
I've gotten into watching the NBA Playoffs lately and with this huge screen and beautiful resolution the phone gives, I've had a great experience watching the game. The speakers on the phone are so loud, it's like I'm actually there at the game. I actually am very tuned into the game, even if im not by my phone to see what's happening. Even listening to music with your phone is so loud. Having a speaker and the bottom and in the receiver is a great!
I've gotten into watching the NBA Playoffs lately and with this huge screen and beautiful resolution the phone gives, I've had a great experience watching the game. The speakers on the phone are so loud, it's like I'm actually there at the game. I actually am very tuned into the game, even if im not by my phone to see what's happening. Even listening to music with your phone is so loud. Having a speaker and the bottom and in the receiver is a great!
Last thing I want to say is that gaming on this device is perfect. It has so much power and keep the game smooth with no lags. My phone can run COD or PUBG for hours and it will continue to perform at his peak. The phone gets hot here and there but not too much were you're worried it'll blow up in your hands lol.
It's overall a great phone and I'll recommended to anyone looking for a powerful and interesting phone. I honestly think it's a phone that would makw the Apple users switch over to the GOOD side.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's camera captures some incredible shots, a
on May 10, 2023
Posted by: Hoanghon
[This review was collected as part of a promotion.] I love the camera zoom and 200mp. I can take pictures of the moon from my bedroom windows, close-up of flowers.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!Awesome chip!Awesome camera
on May 10, 2023
Posted by: rk9494
[This review was collected as part of a promotion.] This year's 8 gen2 chip is great . Performs when needed and sips batter on standby.The only phone with such a versatile camera.And video finally being improved this time. Plus love the consistent monthly security updates!Truly an ultra phone.
Written by a customer while visiting Samsung US
Customer Rating
3
My whole family is getting one now
on May 10, 2023
Posted by: ILoveElectronics
[This review was collected as part of a promotion.] I wasn't quite sure if I should get this phone at first, but then now that I've got one I absolutely love it. The features on this phone are amazing, the camera has night vision. If the battery dies it has an ultra fast charging system that takes only 20 min to put the battery at a full 100%. - the Biometrics on the S23 in reguards to the facial recognition features is 10 times better than the other versions of the (S)series phones
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 16, 2023
Hi ILoveElectronics, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We are so thrilled to hear how much you are enjoying the device and all of the amazing features. If you are looking to get even more out of your device, we recommend looking at the features of the S Pen and the shortcuts and abilities that can enhance your overall experience. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the world
on May 10, 2023
Posted by: LoveGalaxy713
[This review was collected as part of a promotion.] Awesome display, very bright screen, beautiful curved edges, camera is phenomenal, fast processor and fast charging. Battery life is exceptional
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been the best phone I have ever own
on May 10, 2023
Posted by: Austin11114
[This review was collected as part of a promotion.] This phone has been the best phone I have ever owned! No hiccups, no slow downs, just living in the fast lane. The camera is also amazing, you can take pictures of stars and even galaxy's. I feel like a pro photographer. I really suggest getting this phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Most amazing phone ever best photo ever best video
on May 10, 2023
Posted by: JMacUltra
[This review was collected as part of a promotion.] So processing is amazing video quality in 8K I don't know that's going out on the market today
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S23 ultra
on May 10, 2023
Posted by: Lovedthenote20ultra
[This review was collected as part of a promotion.] The first thing I've noticed is the amazing size of the screen and the beautiful vivid graphics. The camera is out of this world almost literally, I can take a picture of the moon and see the canyons and hills it's incredible. There are just ad many cons however if not more. The streaming quality has a long way to go it buffers for so long and very frequently. The text to speech is terrible 0 stars there. I work for a can company so I use talk to text alot and it never gets it right it also spells out numbers while I'm trying to send address and phone numbers.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 16, 2023
Hello there, we appreciate you reaching out to us with your feedback on your Samsung Galaxy S23 Ultra. We understand how important to your work a fully functioning device is and we have some steps to help address the difficulties you mentioned. The first step we would recommend is adjusting the refresh rate of your device. In the settings app click on Motion Smoothness option and from there you can choose a higher refresh rate. With regard to the voice to text, we have an article linked below to assist you in troubleshooting the fuctionality. We have also included a link to the Samsung Support Team who are available at any time with further troubleshooting assistance if you are in need. We appreciate you being a Samsung customer. -Elizabeth
Voice Commands Not Working
https://www.samsung.com/us/support/troubleshooting/TSG01213620/
Reset Bixby on your phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Voice Commands Not Working
https://www.samsung.com/us/support/troubleshooting/TSG01213620/
Reset Bixby on your phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US