Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
screen & Camera and graphics
on November 19, 2023
Posted by: AprilER
[This review was collected as part of a promotion.] This phone has awesome features like the graphics. You can enhance the pixels to be more sharp or dull, as well as the coloration, now this awesome feature to the phone is a stylus called an Spen, so you artist's, doodlers, note takers and or writers out there this phone is awesome for you. Because the stylus inside the phone is all around perfect. You can touch the whole screen with or without, freehand wright in your own handwriting, some parts of the screen are customizable so its a advanced phone, now more awesome features are the lenses all the images from this phones lenses come out clear detailed and if intended, perfect, and there's rarely ever any blurs or glitches unless it's your fault or the cameras are smudge, The front camera is pretty interesting because the phones customization allows you to choose whether you wish to see the cameras front lense on your screen and or apps while you're using your phone, So if you don't wanna look at it, that's your choice to take that off there in the settings. Now the only downfall for me is I can't switch my Apple iTunes music over to this phone which I would love to do because I have a lot of music on my old iPhone but for the first time ever I chose to switch to Samsung. And i have attempted different ways to get my music but it just won't let me put them on my Samsung. But in other words this Samsung Galaxy S23 Ultra remains a perfect phone for me and whoever wants an android phone. 5 Stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on December 26, 2023
Posted by: Smile23
[This review was collected as part of a promotion.] This phone has lots of storage. The best camera and my favorite. I've own every Samsung phone since the S3. I look forward to getting more accessories more phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect but can use one more thing
on May 1, 2023
Posted by: BBUCVO
[This review was collected as part of a promotion.] I love my S23 and its perfect but what I do miss is the micro sd slot. Just knowing that you can swap sd cards when you need to was the best thing samsung had to offer on top of all the other great things.
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life
on March 23, 2023
Posted by: Onemanband80
[This review was collected as part of a promotion.] Overall I am pleased with the phone. The standout feature for me.is the battery life. It exceeds all of my past phones (I've been an exclusive Galaxy S/Note user since the S4). The reason I cannot, and will not, rate this phone 5 stars is the lack of headset jack and SD card support. I realize I am in the minority when it comes to these features, but I miss corded headset attachment ability, and would like to do so without the need for an additional accessory. I'm a musician, and used my (very expensive) corded in-ear monitors with my phone for rehearsals and practice sessions. I am also not a cloud storage user, and have been using an SD card iny phones since my first flip phone accepted SD in 2003. Though I appreciate the expanded storage capacity added to the phone, I miss the convenience and versatility of the expansion slot. Other than these two complaints, I like the phone, and wish flagship phones still offered these two features. I feel I shouldn't have to go to a low or mid tier phone to obtain the features I strongly desire.
Written by a customer while visiting Samsung US
Customer Rating
4
Even the best has room to improve
on March 15, 2023
Posted by: TheTravelMan
[This review was collected as part of a promotion.] I hear that this is the best phone on the market and I would agree. However, after using it for almost a month, I see that it is not infallible.
What I love: Almost anything that you would want a phone to do, there is probably a way with the S23 Ultra. I love how many ways there is to customize the settings. I use the split screen everyday. It is a handy, mini computer that leaves my laptop lonley.
What could be better: I apprehensively traded my Note 20 for this new flagship. I first noticed that I lost the SD card slot. Then I discovered that the glass is softer. Even before I first turned it on, it accidentally hit the floor, gouging three tiny chips on the screen - but fortunately no cracks. One reviewer saw fine scratches on his screen after sliding it in his pocket. I would strongly recommend putting a screen protector on before taking it out of the box. I dont know if it is me or the phone, but I have been making a lot of errors with my typing. Several times I have had trouble with the touch screen not responding and it wasn't in the same spot either. I don't know the cause. At first the power seemed fantastic, but now I have to charge it two to three times a day.
As of now, I regret switching from my Note 20. I hope that the glitches resolve themselves and that this will become my favorite phone ever.
What I love: Almost anything that you would want a phone to do, there is probably a way with the S23 Ultra. I love how many ways there is to customize the settings. I use the split screen everyday. It is a handy, mini computer that leaves my laptop lonley.
What could be better: I apprehensively traded my Note 20 for this new flagship. I first noticed that I lost the SD card slot. Then I discovered that the glass is softer. Even before I first turned it on, it accidentally hit the floor, gouging three tiny chips on the screen - but fortunately no cracks. One reviewer saw fine scratches on his screen after sliding it in his pocket. I would strongly recommend putting a screen protector on before taking it out of the box. I dont know if it is me or the phone, but I have been making a lot of errors with my typing. Several times I have had trouble with the touch screen not responding and it wasn't in the same spot either. I don't know the cause. At first the power seemed fantastic, but now I have to charge it two to three times a day.
As of now, I regret switching from my Note 20. I hope that the glitches resolve themselves and that this will become my favorite phone ever.
Written by a customer while visiting Samsung US
Customer Rating
5
In love with my new galaxy
on March 15, 2023
Posted by: Mary01
[This review was collected as part of a promotion.] Wasn't sure I needed a new phone, but I am so happy I upgraded! This phone is great! I love the cameras. Night pictures are much clearer. I was worried this phone would be too large and heavy, but other than needing to get a different car mount, it hasn't bothered me. It still fits in most pockets. The extra size of the ultra and it's stylus are great for on a plane watching movies or coloring. Having a new battery is amazing! I wish the phone still had the expandable memory and ear phone jack, but I just upgraded and bought new ear buds and more memory. All in all, I am very happy with the new phone!
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S23 Ultra
on May 27, 2023
Posted by: Bs1027
[This review was collected as part of a promotion.] The Samsung S23 Ultra is an excellent phone. With the addition of a stylist, I have been able to phase out my Surface Pro for work related note taking. I also love the display, it has vibrant colors and even in direct sunlight the screen is perfectly visible. Game play is great for causal use with little to no lag. Streaming is likewise lag free. The only drawback is that there is no longer a mirco sd card slot for extra expansion. This is the only reason I substrated 1 star, but it is a scientific reason for me originally using a android product. The S23 is one of the best phones on the market and I am very please with the overall performance and functionality.
Written by a customer while visiting Samsung US
Customer Rating
4
Needs more storage and micro sd card
on May 6, 2023
Posted by: Cycle2wheels
[This review was collected as part of a promotion.] Very powerful device great for watching videos and playing games like call of duty and other games. I use it alot for social media to edit photos and taking every day pictures but my main concern is storage. We dont have the same flexibility like with other devices from samsung from the past
Written by a customer while visiting Samsung US