Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Amazing camera and everything I love about samsung
on May 1, 2023
Posted by: Lovelysyd26
[This review was collected as part of a promotion.] I have been using my samsung s23 ultra for a few months now and really enjoy it. I had a samsung s10 plus before and is has most of the same features and feels alot alike with the same cuve the main good difference I noticed was that they got rid of the glass back, and I'm so happy they did because now I don't have to worry about replacing the back glass as well as the front. I also noticed that the camera can reach really far and zoom in on the tiniest object really far away.
Written by a customer while visiting Samsung US
Customer Rating
2
Ghostly phones
on May 1, 2023
Posted by: Bookemdano
[This review was collected as part of a promotion.] This could be an absolutely amazing phone if it weren't for the ghost in the phone dialing my phone and there not even being a call to answer. It is going to cause an accident and then there will be a lawsuit on Samsung's hands. My phone will do it the moment I am driving on the highway at 10 mph over the speedlimit and will continuesly keep ringing until I turn my phone off and back on. These things are a major hazard and truly need to be fixed something actually happens or someone ends up dieing in a wreck because of ghost calls ghost ringing consumers phone's while their driving. Please find a fix to these devices asap
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Greetings Bookemdano, thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Without being able to ask you a few follow-up questions to what you have shared with us, I suggest reaching out to Samsung Support and/or to your cellular provider for further assistance and/or troubleshooting. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all
on May 1, 2023
Posted by: SamsungForlifer
[This review was collected as part of a promotion.] This phone does it all from the camera to the speed of the phone and the music windows is pretty good as well...With this phone you can't go wrong
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Upgraded from the S22 Ultra
on May 1, 2023
Posted by: Boogieboii
[This review was collected as part of a promotion.] Phone gets used for work, and is constantly beaten on, dropped and it has held up very well and is very durable. Great job Samsung! No scratches or cracks even after months of hard grueling work.
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone for the most part
on May 1, 2023
Posted by: TheReviewer
[This review was collected as part of a promotion.] The phone overall is pretty good, it has a great camera that provids lots of details, it is very snappy when switching between apps and doing various tasks, and plenty of features to allow you to gain an excellent experience with the phone. The biggest downfall that this phone has is most definitely battery life and is only somewhat decent once you disable the attractive features.
Written by a customer while visiting Samsung US
Customer Rating
5
The best Galaxy phone EVER!
on May 1, 2023
Posted by: Apris12
[This review was collected as part of a promotion.] The camera on this phone takes the most incredible pictures and the battery life is amazing! So happy I purchased it!
Written by a customer while visiting Samsung US
Customer Rating
5
2.5 months review
on May 1, 2023
Posted by: AndyAlfaro
[This review was collected as part of a promotion.] I received my S23 Ultra on 2/13 and the experience with the new phone is amazing. For me this was an upgrade from a Note 10 +, so there are significant improvements in camera, battery life, screen resolution and another others.
The most impressive one was the camera, the portrait mode makes it easy to get photos with the blurred background effect. The battery life is also amazing, I can get 24 hours of heavy use including social media surfing and gaming or a day and a half of moderate use.
The only downside I can find is the weight of the new phone, I'm used to having a big phone coming from a Note but I didn't expected the new one to be heavier. When the specs were revealed I noticed it was 35 grams heavier, at the time I thought that was not a big difference but when you hold the 2 you can tell the difference.
Written by a customer while visiting Samsung US
Customer Rating
5
Huge Upgrade!
on May 1, 2023
Posted by: BrianU
[This review was collected as part of a promotion.] I upgraded to an S23 Ultra from an S20 Ultra and it's hard to believe how much better the new one is. It is amazingly fast at everything and the battery just doesn't quit. I'm blown away by the cameras, too. This was a great upgrade and worth every penny.
Written by a customer while visiting Samsung US