Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
The microphone is bad
on May 1, 2023
Posted by: Yarisound
[This review was collected as part of a promotion.] in situations like concerts compared to other phones the microphone leaves a lot to be desired, the sound is distorted horrible
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hi there Yarisound, we appreciate you taking time to share your thoughts on your brand new Samsung Galaxy S23 Ultra. We understand wanting to commemorate the amazing events in your life such as concerts. You want to remember them as they happened, and want your video to accurately reflect those moments. We have provided a link to information about microphone settings that can be adjusted for different situations in your life and how to get the best video possible. If you need further assistance, or if you believe your device is not functioning as intended, we have also included a link to the Samsung Support Team. Thank you for being a Samsung customer. -Elizabeth
Microphone options
https://www.samsung.com/us/support/answer/ANS00087562/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Microphone options
https://www.samsung.com/us/support/answer/ANS00087562/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic smart phone
on May 1, 2023
Posted by: Freek79
[This review was collected as part of a promotion.] I've had the phone for a month or so. Very pleased with it. No problems at all. Works great for what this granny needs it to do!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device for 500
on May 1, 2023
Posted by: DogeFTW
[This review was collected as part of a promotion.] I was able to get this device for 500 with promotional deal and free storage upgrade.
It is phenomenal, the performance is great, screen is big, and cherry on top is the s pen, it offers some of the best note taking experiences.
It is phenomenal, the performance is great, screen is big, and cherry on top is the s pen, it offers some of the best note taking experiences.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing I love everything about it
on May 1, 2023
Posted by: DarkKniGht7
[This review was collected as part of a promotion.] I love everything about this phone the gaming the graphics the camera and the features with the pen I absolutely love this phone..
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely worth the upgrade!
on May 1, 2023
Posted by: gilliebean
[This review was collected as part of a promotion.] The screen is so smooth, the camera is amazing and the best I've ever had. I've had 3 different Samsung phones, the S5, S8, and S20. This is by far the best S model I've ever had.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features!
on May 1, 2023
Posted by: Dreamphonefinder
[This review was collected as part of a promotion.] The bigger screen and sturdy framework makes it easier to play games and watch my favorite shows. I absolutely love my new phone! The only thing I would change is the quality of the front camera. It seems like it adds an automatic filter, other than that the pho e is great so far.
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality phone
on May 1, 2023
Posted by: Lencho88
[This review was collected as part of a promotion.] This is an excellent phone from Samsung. I like how smooth the apps operate. The camera is great in any weather conditions. This phone deserves 5 star but I have to leave room for improvement and my displeasurewith Samsung care+. Well done Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that is ahead of its time!
on May 1, 2023
Posted by: Weav02
[This review was collected as part of a promotion.] This is the first flagship phone and it is by far the best phone I have ever owned. So many features and functions that it is far superior than other leading brands. As a four time Galaxy owner I will never own another phone due to the leading edge features and quality craftsmanship.
Written by a customer while visiting Samsung US