Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Great phone but need to fix some issues
on May 1, 2023
Posted by: Latuyapr3088
[This review was collected as part of a promotion.] The phone camera is phenomenal and the functions are good but some apps like G pay, Facebook, and messager sometimes have issues that make the phone gets slow for a little bit. When I try to pay with the phone most of the time don't work and I have to scan more than two times. Everything else works perfect.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hi Latuyapr3088, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We are so happy to hear you are enjoying the camera and functionality of the device. If you are finding the phone slowing down when using specific apps or functions, you can attempt to reset the refresh rate to automatically adjust or to a higher rate to see if that helps with the difficulty you mentioned. We have provided a link that will walk you through the steps to adjust the refresh rate. If this does not help resolve your difficulty, please reach out to the Samsung Support Team for further troubleshooting assistance. We appreciate you being a Samsung customer. -Elizabeth
Refresh Rate Settings
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Refresh Rate Settings
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best phone that I have owned.
on May 1, 2023
Posted by: Eagleeyes
[This review was collected as part of a promotion.] I have owned a few Samsung Galaxy phones through the years. This is without question the best phone that I have ever owned. I particularly like the pen that comes with it for taking notes. I have absolutely no regrets purchasing this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on May 1, 2023
Posted by: BULLETHUNTER454
[This review was collected as part of a promotion.] I am astonished by the way this phone operates. I am able to record Youth Football games in SUPER HIGH DEFINITION. Compared to the Iphone 14plus this Samsung 23Ultra is by far the greatest phone ever made. I have 0 problems. Phone charges fast and is able to last all day. Game play is amazing as well as the other features. I been in love with this phone since I seen it. Thank you Samsung for being the best in the world.
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible device
on May 1, 2023
Posted by: Demogorgon8386
[This review was collected as part of a promotion.] I use my device to the nth degree I watch reviews consume all kinds of media whether it be visual or audio tons of podcast tons of audiobooks I take a lot of pictures the zoom is incredible the screen is gorgeous battery life is phenomenal Best phone Samsung has made yet I do love the premise behind the foldables a little hesitant on longevity of the device but I think for sure cutting edge
Written by a customer while visiting Samsung US
Customer Rating
5
the phone was created with the best design
on May 1, 2023
Posted by: hrynkivyura
[This review was collected as part of a promotion.] the phone was created with the best design and the best functionality.
it performs its functions at a high level. very clear and accessible to use. the colors of the screen are very fantastic, the resolution is high. the phone is very convenient.
it performs its functions at a high level. very clear and accessible to use. the colors of the screen are very fantastic, the resolution is high. the phone is very convenient.
Written by a customer while visiting Samsung US
Customer Rating
5
From apple to Samsung
on May 1, 2023
Posted by: Switching
[This review was collected as part of a promotion.] After year with apple wanted to try something new and ever since that I never looked back guess the grass is greener on the other side
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone I've ever had
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I will never use a phone besides Samsung these new phone is everything I need in a phone thanks Samsung keep it up
Written by a customer while visiting Samsung US
Customer Rating
5
Love Galaxy Phone(s)!
on May 1, 2023
Posted by: FamOfFour05
[This review was collected as part of a promotion.] My Samsung phone is my life line. I use it to keep in touch with family and friends, keep track of my schedule, play games, keep notes. I have been a Samsung Galaxy user for more years then I can remember! I honestly don't think I would ever want a different brand of phone! When it's time to upgrade.. I go with the current new Galaxy option!
Written by a customer while visiting Samsung US