Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great phone
on May 1, 2023
Posted by: Jamesey
[This review was collected as part of a promotion.] Love it! Works well and pictures look great! Would recommend
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on May 1, 2023
Posted by: Rob713
[This review was collected as part of a promotion.] I've always wanted a flagship phone and when google fi presented the deal for the s23 ultra I jumped on it however I've had nothing but issues with this phone. It's very laggy and I've been experiencing issues with the messaging system. I want to like it but honestly I don't think I'll be going back to another phone like this
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hi there Rob713, we are so grateful for you sharing your thoughts with us on your Samsung Galaxy S23 Ultra. If you are finding the phone to be lagging, we have provided a link to adjust the settings of the refresh rate for your device. We have also provided a link to the Samsung Support Team for further assistance with the messaging app functionality and to get the most out of your device. We appreciate you being a Samsung customer. -Elizabeth
Refresh Rates
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Refresh Rates
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on May 1, 2023
Posted by: BossLadyCherry
[This review was collected as part of a promotion.] I absolutely use my phone for everything in my life. This phone has great storage. The speed and reliability of all the apps and things I use daily really help me and make my life easier.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera. Tips and Organization is great
on May 1, 2023
Posted by: ParsleyGirl
[This review was collected as part of a promotion.] Movies, streaming, work, emails . I use it to video call my family. It's great
Written by a customer while visiting Samsung US
Customer Rating
5
Such an amazing phone ! Nothing but Samsung for m
on May 1, 2023
Posted by: Reysi1026
[This review was collected as part of a promotion.] I use my phone everyday for work and to stream all my favorite content. I have been in the samsung family and won't ever leave.
Written by a customer while visiting Samsung US
Customer Rating
5
It's a really great phone
on May 1, 2023
Posted by: Taken13
[This review was collected as part of a promotion.] I love the phone period!!!!! It does everything I need it to do and then some
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned
on May 1, 2023
Posted by: Supasteve814
[This review was collected as part of a promotion.] I stream movies and games so the processor works great I love the camera quality and the pen with smart select is a great feature one of my favorites. This is honestly the best phone I have ever owned
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 1, 2023
Posted by: EllenFSG
[This review was collected as part of a promotion.] Love Samsung and it's durability. Excellent features and love the stylus pen
Written by a customer while visiting Samsung US