Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great phone
on May 1, 2023
Posted by: nahgshock
[This review was collected as part of a promotion.] Great phone and hardware, worth switching over from Apple devices and never looking back.
Written by a customer while visiting Samsung US
Customer Rating
4
Camera is amazing
on May 1, 2023
Posted by: DurrtyD
[This review was collected as part of a promotion.] So far I love my s23 but I have noticed some of my buttons are sticking. But everything else runs so smoth and fast
Written by a customer while visiting Samsung US
Customer Rating
3
Great Features. Needs some fixes
on May 1, 2023
Posted by: Ma5assak
[This review was collected as part of a promotion.] This phone was my first high end phone I use in my life. I have used Samsung before but some of the lower series.
This phone is great. It has a lot of feature with a lot of room for customization. The battery life is great. I charged it to 85% and by the end of the day it will be only at 45%. I haven't used the SPen much but sometimes it comes in handy when I need to sketch a thing quickly. Its experience is also great as you would feel it is a real pen with accurate writing graphics and sounds.
The only 2 disadvantages I have so far are:
- Camera: while this phone packs a high end camera hardware, it lacks in some areas. First the focus is not smooth sometimes you feel the camera glitching. Capturing a movement is also bad and the phone fails to capture still images, even with pro mode and other controls. It also fails to capture real colors that the image differs so much from what the eye sees in term of color. The 100x camera is not useful in any case except when capturing a good look of the moon. Other than that it is useless. You can't use it for anything else. I would have preferred having a 30x with better zoom and clarity performance.
- Samsung version of Android apps: while those apps have some cool features it is frustrating to have duplicated apps. Two contacts apps, two phone apps, two photos apps.
- Camera: while this phone packs a high end camera hardware, it lacks in some areas. First the focus is not smooth sometimes you feel the camera glitching. Capturing a movement is also bad and the phone fails to capture still images, even with pro mode and other controls. It also fails to capture real colors that the image differs so much from what the eye sees in term of color. The 100x camera is not useful in any case except when capturing a good look of the moon. Other than that it is useless. You can't use it for anything else. I would have preferred having a 30x with better zoom and clarity performance.
- Samsung version of Android apps: while those apps have some cool features it is frustrating to have duplicated apps. Two contacts apps, two phone apps, two photos apps.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hi there Ma5assak, thank you for your feedback on your Samsung Galaxy S23 Ultra. We are so happy to hear you are enjoying the features of your phone and the battery life as well. With regards to your camera, we have included a link to the best practices in aligning the settings of your camera to best suit your needs. With regards to the color, the settings adjustments in the article may also assist with this as there may be some settings enabled to help get the best picture possible that is making slight but noticable adjustments. If you are in need of assistance with the settings of your device, we have provided a link to the Samsung Support Team who can assist you in ascertaining the current settings and making desired adjustments. We appreciate you being a Samsung customer. -Elizabeth
Camera Modes
https://www.samsung.com/us/support/answer/ANS00089063/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Camera Modes
https://www.samsung.com/us/support/answer/ANS00089063/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on May 1, 2023
Posted by: Elfeo25
[This review was collected as part of a promotion.] I use my s23 ultra for streaming and gaming also i love the camera. Graphics and download speed is great even tho has to be depending or area and mobile company.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra has good performance and it looks class
on May 1, 2023
Posted by: Mattyy
[This review was collected as part of a promotion.] I have been using Samsung S series for almost 8 plus years. Really happy about the performance, camera and the battery of the phone. Each time if theres an bug or something samsung has updates to resolve the issue. Extremely happy with Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
A beast of beast!
on May 1, 2023
Posted by: Truenivlem
[This review was collected as part of a promotion.] This is the phone for the teue go getter! The definition of quality and imagination. There's almost no limit to what you can accomplish with the Ultra! Truly the best phone period!
Written by a customer while visiting Samsung US
Customer Rating
5
Great new version
on May 1, 2023
Posted by: Manleylady
[This review was collected as part of a promotion.] I've had every version of this phone and I like this one best the battery specifically is much better then the previous version and lays much longer.
The size and camera are basically the same but both are great still
The size and camera are basically the same but both are great still
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 1, 2023
Posted by: Hectic
[This review was collected as part of a promotion.] I'm so glad I decided on this phone. It does everything I need and more! The photo quality is amazing!
Written by a customer while visiting Samsung US