Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Definitely top of the line for a flags smartphone.
on May 1, 2023
Posted by: Down2It
[This review was collected as part of a promotion.] I use my Samsung Galaxy S23 Ultra for all sorts of things. Mainly being used, is the semi-new camera setup and its ability to zoom endlessly while still getting a lot of important detail and especiallybeing able to see far away objects and words not visible from your current location. No complaints. Gaming? Never been better coming from a phone with a powerful processor to capture lag-less playtime for even the heftiest of games. You never miss a frame while still having unlimited quality. My S23 Ultra is Ultra packed with features that I am still yet to figure out even after having it for a year. If you want something to keep you dropping your jaw and being surprised at its capabilities, then this phone is the absolute best while also paired with a basically all day battery life for your needs. 11/10 would recommend if you want the top of the line specs and features of any kind of smartphone.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding battery life
on May 1, 2023
Posted by: FernandoGB
[This review was collected as part of a promotion.] I can say a lot of good things about this phone: great camera, fast refresh rate, good memory, nice form factor, fast charging, etc. All of those are great. But what is crazy is how good the battery life is. I rarely get below 40% battery life. I'm jot anxious, and the only times when I had to look for an extra charge was when I used video constantly for hours. Highly recommend this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
The Note series without being the Note phones.
on May 1, 2023
Posted by: Jorem93
[This review was collected as part of a promotion.] Since having the Note series phones, it really caught me off guard when they decided to discontinue the series until I heard about the Galaxy S23 Ultra. This phone is practically a computer in your hands. It's perfect for work and play all on one device. Battery life is better than any other phone I've ever owned and it's truly the best phone I've ever had. 10/10 would recommend.
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on May 1, 2023
Posted by: AlejandroLCFr
[This review was collected as part of a promotion.] I traded in my S22 ultra for the new S23 ultra orange color. To be quite honest the phone feels and behaves as his predecessor the S22 ultra. I have the 512 GB memory and it doesn't have that impact on your personal use, and daily use, because the futures are quite similar to S22 ultra. I'll say the price was higher for a device that has not many differences between it his predecessor. Also the front camera looks weak compared with the s22 Ultra. Do I regret traded in my previous device for this device and price? Probably yes! Because in our hands it feels like we were robbed and what the marketing offers and give us, is almost the same s22 Ultra. Even the material en the back of the phone feels cheap. I like the new rubber case, it has a better protection for the screen. The S pen works fine, but similar to the S22 ultra. I understand that this review means nothing to samsung and that you guys would do nothing to address this, but samsung as a international company and multimillion company should give something to their value customers as a pay for the lack of improvement in the new S23 ultra.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hey there AlejandroLCFr, we appreciate you taking time to provide your feedback to us on your Samsung Galaxy S23 Ultra. We never want any of our customers to feel as though they've been misled. The Samsung Galaxy S23 Ultra is manufactured with an Armor Aluminum Frame and Corning Gorilla Glass Victus 2 ensuring its durability. We would also recommend taking a look at the article enclosed that highlights some of the features you may not be aware of on your new device. The full product manual is also a great resource available to you to maximize the features of your new device. We appreciate you being a loyal Samsung customer. -Elizabeth
Galaxy S23 Series Features
https://www.samsung.com/us/support/answer/ANS00091864/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Galaxy S23 Series Features
https://www.samsung.com/us/support/answer/ANS00091864/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phone the pen the use
on May 1, 2023
Posted by: LovesmyKiddos
[This review was collected as part of a promotion.] I love it for gaming, and posting this phone has been absolutely amazing with battery life can last all day if not on it I would recommend anyone
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on May 1, 2023
Posted by: Raza744
[This review was collected as part of a promotion.] I bought it for my job and for almost everything the camera is the best and the speed and battery is way better than the iPhone i had before I'm in love with galaxy phone now i just really wana buy the galaxy watch that will be great
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing pictures, very fast, and confortable
on May 1, 2023
Posted by: Enenico16
[This review was collected as part of a promotion.] I use for gaming, work.
Maybe you can upgrade de hz for the gaming
Maybe you can upgrade de hz for the gaming
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice phone
on May 1, 2023
Posted by: Galaxygirl21
[This review was collected as part of a promotion.] All in all this is a great phone. Sometimes videos can lag a bit. Takes great pictures. Battery life is fantastic even with all day use.
Written by a customer while visiting Samsung US