Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best series yet
on April 2, 2023
Posted by: Pilar75
[This review was collected as part of a promotion.] the camera takes great pictures. The 100x zoom makes it easy to take pictures of the moon. The pen is a good add on to use for extra options.
Written by a customer while visiting Samsung US
Customer Rating
5
Super Duper Phone
on April 2, 2023
Posted by: HokuMom
[This review was collected as part of a promotion.] Almost all my smartphones have been Galaxy Notes & I was sad to see the models no longer produced. It's great to see them still around as the Ultra models, even if I miss the replaceable battery & other hardware features but so far my biggest complaint has been the price. I don't need this much power (even if the inner techy is happy to have it) & would have bought a simpler phone if it came w/a stylus, & not waited so long to upgrade.
Considering I went from a Note 4 to a Galaxy 23 Ultra, the biggest shock has been the speed & battery life, but those were expected w/such a big upgrade. Ditto for advances on Android. Quite a few apps I used regularly are no longer needed as they are now features built-in or irrelevant.
I've only been using my new phone for a few weeks, but so far my favorite new features are the curved screen, options for the lock screen, side & bottom "slide" windows, free news & the Good Lock set of utility apps from Samsung.
Considering I went from a Note 4 to a Galaxy 23 Ultra, the biggest shock has been the speed & battery life, but those were expected w/such a big upgrade. Ditto for advances on Android. Quite a few apps I used regularly are no longer needed as they are now features built-in or irrelevant.
I've only been using my new phone for a few weeks, but so far my favorite new features are the curved screen, options for the lock screen, side & bottom "slide" windows, free news & the Good Lock set of utility apps from Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my s22 ultra
on April 2, 2023
Posted by: Alwaysbuysgalaxy
[This review was collected as part of a promotion.] Fast phone. Works like it should. My s22 ultra never worked right a lot of glitches and stuff, but so far this one is good.
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not worth the upgrade
on April 3, 2023
Posted by: DFWDino
[This review was collected as part of a promotion.] The camera lags more than I would hope so. It seems like I need to restart my phone a lot more than I should.
Response from Samsung USBy Bethany, Social Commerce, April 5, 2023
Hello DFWDino... Thank you for your review of the Samsung Galaxy S23 Ultra.
We appreciate your input as we strive to give our consumers the best in design and functionality. I've attached a few links that should help concerning your camera. Also below is our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Use the Camera app on the Galaxy S22 series (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate your input as we strive to give our consumers the best in design and functionality. I've attached a few links that should help concerning your camera. Also below is our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Use the Camera app on the Galaxy S22 series (samsung.com)
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra Unparalleled Camera
on April 3, 2023
Posted by: PublishedPhotographer
[This review was collected as part of a promotion.] We love the superior photos with the high resolution zoom! We buy our phones for the camera. The quality of the Samsung s23 Ultra is unparalleled! We love the 1 terabyte of storage option. The screen resolution is superb! It's definitely worth every penny!
Samsung s23 Ultra excels in every aspect!
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is loaded!
on April 4, 2023
Posted by: LoveHurricanesHockey
[This review was collected as part of a promotion.] I use my phone for work and home. The battery in the phone is extremely long lasting. I have had to charge it only once at work and that was because I didn't charge it the night before. I really could have continued to use it but it was at 17% and I wanted to be sure it would last the next hour at work. I take pictures with it for work and at home. I have over 4500 pictures on it now. Some are of the moon when it was full. I took them to show my co-workers that have a "Bite" missing on theirs. I Upgraded from a S21 Ultra because I wanted to have the s-pen stored in the phone. I love taking notes in the field using the s-pen. No need for a notebook or pad of paper. I use it to record meeting so I can take notes later.
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and fun phone!
on April 4, 2023
Posted by: Fiddler5
[This review was collected as part of a promotion.] I've had my new S23 Ultra for a couple of months now and I love it. I use it every day: photos, email, texts, news, games, Facebook, tv shows, and even the occasional phone call. It works fast, has great long-lasting battery power, and the screen colors really pop. Overall a very nice, reliably fun phone.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra = Amazing
on April 5, 2023
Posted by: Mrmix1
[This review was collected as part of a promotion.] As an illustrator I use the ultra and s-pen when I have idle time out and about. A moment of inspiration is never lost.
Written by a customer while visiting Samsung US