Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
So far so good....
on March 18, 2023
Posted by: CubbieTer
[This review was collected as part of a promotion.] I am a long time Samsung customer that upgraded from the Note 10+ to the Galaxy 23 Ultra. So far, the phone is fast and efficient as usual. The main reason for the upgrade was to achieve a larger battery capacity and better camera options. The battery is most definitely better/longer lasting and the camera is fantastic as all other reviews state. I have a lot to explore on this phone and after two weeks, I feel like I've barely scratched the surface.
Written by a customer while visiting Samsung US
Customer Rating
5
Such a cool Phone!
on March 18, 2023
Posted by: BESTBATTERY
[This review was collected as part of a promotion.] This has one of the BEST batteries on a phone I have ever seen! I use to have the Note20 Ultra and it started really good then it went down hill to where I had to charge it twice a day!! So the 23Ultra has blown me away because I am only charging this phone once every two to three days!
Written by a customer while visiting Samsung US
Customer Rating
5
WOW, What Can't It Do?
on March 18, 2023
Posted by: Buchanan123
[This review was collected as part of a promotion.] I cannot say enough about how I'm enjoying my Samsung S23 Ultra phone. Let's start with the size. It's nice to be able to see everything on the large screen area. Texting, emailing, all use of the Samsung keyboard is great. The larger screen makes it less likely to touch the wrong character. Battery life is outstanding. I can easily get over two days of use before needing recharge. Every day I learn more about the capabilities of this FINE product Samsung has provided me. I've always been partial to Samsung. Now I have no regrets for getting my Samsung S23 Ultra. Thank you Samsung, great product again!
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S23 Ultra
on March 18, 2023
Posted by: Gingerswife99
[This review was collected as part of a promotion.] This phone is actually really good quality. I love the camera quality, it helps tremendously for a person who loves photography and or loves amazing pictures! Best camera quality I've seen on a phone. The screen resolution is also quite impressive if you're like me and love to play mobile games and use your phone for gaming, work, and school. Great multitasking phone for someone who is "Always on their phone" even if it is required from your daily activities.
Response from Samsung USBy Debra, Social & Commerce, March 22, 2023
Hi Gingerswife99, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most exciting experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are thrilled to hear that you have fallen in love with your Galaxy S23 Ultra. In addition to the super smooth 120Hz 6.8" display, the Galaxy S23 Ultra is equipped with a long-lasting 5,000mAh battery and a Snapdragon 8 Gen 2 Mobile Platform for Galaxy that minimizes load times and power use. We also think the cameras on the Galaxy S23 Ultra are the best quality on the market. As you know, the Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. There's so much to love about this phone! Please always keep in mind that we are here for whatever you need. Feel free to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Community smsng.us/Twitter-Messages smsng.us/Facebook-Messenger smsng.us/Warranty-Info
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Mostly excellent
on March 18, 2023
Posted by: Xuracana
[This review was collected as part of a promotion.] My first thought, when I powered up my new Ultra, was, "Why, oh, WHY, did they do away with the fingerprint sensor on the back?" That was one of the joys of my Note9, picking it up and unlocking it in one smooth move, instead of awkwardly having to shift hand position and then smear the front trying to get the thumbprint to register. (I am often working outdoors, and my hands are not always pristinely clean.) So that's my biggest disappointment with the Ultra. The second is that the volume control is right next to the on/off button, causing me to accidentally summon Bixby, which I don't use, far too often. Seems like a very odd placement to me. There's nothing on the left side at all.
Other than that, I appreciate the huge storage space, the giant wonderful battery, the pen feature, and the fabulous camera. I do use that a lot and haven't begun to find all the nuances the camera has. There's clearly been a lot of research and amazing technology built into this phone, and I'm glad I got it to replace my (sadly no-longer-supported) Note9. I just wish that the ability to unlock from the back was still in place.
Other than that, I appreciate the huge storage space, the giant wonderful battery, the pen feature, and the fabulous camera. I do use that a lot and haven't begun to find all the nuances the camera has. There's clearly been a lot of research and amazing technology built into this phone, and I'm glad I got it to replace my (sadly no-longer-supported) Note9. I just wish that the ability to unlock from the back was still in place.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with lots of great features
on March 18, 2023
Posted by: Meme2J
[This review was collected as part of a promotion.] Samsung has definitely outdone themselves this time with the s23 series. The phone is packed with so .a.y features. The S23 ultra has awesome video quality and takes some amazing pictures. If you don't own one you are definitely missing out on an amazing device
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features and great size
on March 18, 2023
Posted by: Galaxylvr85
[This review was collected as part of a promotion.] The features on this ultra just blow my mind! I've always been an iPhone user and decided to buy a Galaxy for work purposes and now I'm like WHAT TOOK ME SO LONG?!! The S pen is where it's at and I'm hooked on it because I love how as soon as I pull out the pen it's ready to use with the pop up recommendations so the notes save my life at work on a daily. The split screen with YouTube & using the web is phenomenal and has been helpful because I've been using both as a helpful tool on how maximize the usage of this great phone and learn more about all the specs and more features. The camera on here just blows my iPhone 13 Pro Max out of the water, hands down! Whenever I'm at a family gathering or just out and about and I want to capture a good picture, I find myself reaching out for my ultra no questions asked. It's safe to say that I went from just using for work purposes to using it every single day for everything 🙃 Do yourself a favor and go buy this phone! You won't regret it.
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on March 18, 2023
Posted by: Dancemonkey88
[This review was collected as part of a promotion.] Super recommended Galax Samsung S23 ultra, watch and buds.
Written by a customer while visiting Samsung US