Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This is an amazing device
on March 17, 2023
Posted by: dpconstruction
[This review was collected as part of a promotion.] amazing in all aspects of use could not be happier
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery, Greater Camera
on March 17, 2023
Posted by: Russell
[This review was collected as part of a promotion.] Honestly I find this device incredible. Compared to what I had in my old Note, this thing does a great deal more. I'm getting even more life out of it. It's honestly a kickass phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Good looking phone
on March 17, 2023
Posted by: jamesr81
[This review was collected as part of a promotion.] I've been using iPhone for the past 9 years, but this has better design & a notch-free phone.
Software experience is also smooth. I'm happy to continue with Samsung phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera. Fast processor. Great storage
on March 17, 2023
Posted by: Brineyboy
[This review was collected as part of a promotion.] Awesome camera. Fast processor. Great storage large screen.
Written by a customer while visiting Samsung US
Customer Rating
5
phone is great
on March 17, 2023
Posted by: Dhamo1381
[This review was collected as part of a promotion.] I am using this device for everything and it's working wonderful. The camera in this S23 ultra is great.My family love all pictures that I took from this device. Also the S pen is great, my kids whenever they get chance they start drawing in my phone.
Written by a customer while visiting Samsung US
Customer Rating
3
SAME OLD NEW!
on March 17, 2023
Posted by: AttachedAdd
[This review was collected as part of a promotion.] Great pictures. Streams. But stay in your signal strength area. It dumps as soon as it deviates from your local tower.
Response from Samsung USBy Debra, Social & Commerce, March 29, 2023
Good day AttachedAdd, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have some free time in your schedule, please be sure to check out the Samsung articles titled, "Issues with mobile network connection on Samsung phone or tablet", "Samsung phone has slow mobile data speed", and "Samsung phone has poor signal and cannot use data or make calls" for some quick troubleshooting steps that you can do in the privacy of your home and without any outside assistance. At peak times or in busy areas, towers may become overloaded, slowing down mobile data access. Make sure you verify your account is in good standing and service is active with your carrier. Some carriers may slow data access once you have reached a certain limit, or data may be slower in certain areas. Contact the carrier to learn more. If you would like any further assistance, please feel free to reach out to Samsung Support when you have the available time. Samsung Support is available to answer your questions, they can take any additional feedback that you would like to share with us, and they can assist you with troubleshooting your devices, if needed. Just know that we are here for you! Thank you for being a devoted Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Written by a customer while visiting Samsung US
Customer Rating
4
Love how this product takes pictures!
on March 17, 2023
Posted by: Shysky23
[This review was collected as part of a promotion.] I usually use my phone for light gaming but mostly taking pictures, drawing an to communicate with my family!.
Love how I don't have to charge my phone everyday something I definitely need to get used to! But love it so far so worth the money.
Love how I don't have to charge my phone everyday something I definitely need to get used to! But love it so far so worth the money.
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung phone to date
on March 17, 2023
Posted by: Amjr78
[This review was collected as part of a promotion.] I use my phone for everything and the s23 ultra performs optimal all the time
Written by a customer while visiting Samsung US