Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Everything I expected and more
on March 17, 2023
Posted by: Shaded1
[This review was collected as part of a promotion.] I'm absolutely blown away by this phone . It far exceed my expectations!!
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on March 17, 2023
Posted by: PhoneUser190
[This review was collected as part of a promotion.] I recently switched from an IPhone 12 Pro Max to a Galaxy S23 Ultra. At first I was a little skepticL, but the features I had learned about from this phone were too good to pass up and so I made the switch. I've had this phone for about a month now and I love it!
The S23 has a large screen display and allows to view two things at a time. I really take a kick out of the Smartview Display since I have a Smasung TV. I also enjoy the neat look of the phone along with its storage amount.
One thing that I still have not gotten used to is the heaviness however that's not something a pop socket wouldn't fix.
Overall, my experience with this phone has been a solid 9/10.
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it
on March 17, 2023
Posted by: PinkieSteel
[This review was collected as part of a promotion.] I use my device for calls, texts, games, streaming. I'm satisfied with its ability to quickly do what I need it to.
Written by a customer while visiting Samsung US
Customer Rating
5
Design improvement
on March 17, 2023
Posted by: Akredraven
[This review was collected as part of a promotion.] I had the S21 Ultra prior to this phone,everything about it is just a little bit better but enough to make it worth the trade in. The pen is a bonus, but I feel as though I will not use it much
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 17, 2023
Posted by: TheBay
[This review was collected as part of a promotion.] I keep coming back to Samsung phones and the S23 Ultra does not disappoint. Included apps are great, the phone layout is nice. The upgraded cameras are a big factor for the phone, well worth it. I cannot say much about battery life because I have been using the phone all the time.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra is nothing more than a beast!
on March 17, 2023
Posted by: whiteknight6094
[This review was collected as part of a promotion.] This device is currently fastest than the previous model. The camera is smoother than the s22 ultra. The zoom on the S23 ultra is Incredible and so clear. The battery life doesn't seem to drain as fast as the current model. Got to Love the wireless android auto.Overall, a great product. Keep up the good work Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone! The quality is amazing!
on March 17, 2023
Posted by: LucidLiz
[This review was collected as part of a promotion.] Ive only had this phone for a short time, but i absolutely loveee it!! Used to lobe iPhone but Samsung Galaxy beats iPhone in MANY ways!! I'll never switch back !
Samsung>iPhone
Samsung>iPhone
Written by a customer while visiting Samsung US
Customer Rating
3
S23 Ultra love
on March 17, 2023
Posted by: Harleygirl
[This review was collected as part of a promotion.] I use my s23 for work and games. So far no real complaints other than the battery life. And I'm still trying to figure out some of the features. But I'm loving the built-in pen!!
Response from Samsung USBy Debra, Social & Commerce, March 22, 2023
Salutations Harleygirl, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23 Ultra's battery intelligently adapts to how you use your phone, so it saves power for go time, so you can game and stream into the night. Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. I have included a few links below with Samsung articles that contain a plethora of information pertaining to optimizing your Galaxy battery. I have also included a link with your device manual so that you can become more familiar with the settings and features of your awesome device. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US