Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
My Samsung Experience
on November 13, 2023
Posted by: MySamsungWomen
[This review was collected as part of a promotion.] I pretty much use my S23 Ultra for anything I need. The calendar keeps me informed on tasks and appointments, I forget everything. I absolutely love the camera. From taking the photo to final send, the S23 gets it done. I like the larger screen, unfortunately I did break the screen after a year. The only wish I have is getting more speed for processing as well as more space. Adding more health related items to allow services like the watches from your phone. I didn't want to purchase a device souly for health benefits.
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Hello there MySamsungWomen,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with an 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with an 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features 👏
on November 13, 2023
Posted by: Torriet
[This review was collected as part of a promotion.] I use this ohone for my buisness, the camera and to watch movies. Top best phone!! Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing One for all
on November 13, 2023
Posted by: Rvpros
[This review was collected as part of a promotion.] Love my S23 Ultra for every moment in my life. Truly a one stop him for all I need. Great tools from my work, entertainment and fitness. It even has my spouse looking over to switch from iPhone 😅
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on November 13, 2023
Posted by: Gigi10
[This review was collected as part of a promotion.] I use it for everything, work planing, taking pictures of my projects, signing documents.
It's a very rialible phone.
Love it.
It's a very rialible phone.
Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has amazing features and quality.
on November 13, 2023
Posted by: Tomorrowbro01
[This review was collected as part of a promotion.] The transition from each plate foam is smooth and the camera quality is amazing. The features that this phone provides are outstanding. There is no lag when it comes to game play or movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good galaxy s23 phone
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I like galaxy phone that so cool games so can you play good games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A True Flagship
on November 13, 2023
Posted by: MizzouFan618
[This review was collected as part of a promotion.] I use this device for work and home. The display is immaculate and touch screen is great. No lags and no other issues that I've experienced on iPhone within navigation. Once you try this device, you won't be going anywhere else. I also purchased galaxy watch Pro5 and together they are phenomenal work devices helping me keep track of my million jobs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IMO Best Phone on the Market
on November 13, 2023
Posted by: Nick504
[This review was collected as part of a promotion.] I use my phone for all sorts of activities as I'm sure most do. Whether I'm using it for work, gaming or streaming, this phone handles it all with ease. The battery life is amazing and I've dropped my phone several times so far with no damage or cracks. Money well spent.
Value
5
Written by a customer while visiting Samsung US