Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Great camera
on March 15, 2023
Posted by: Heikepk
[This review was collected as part of a promotion.] it's not much different than the S22 Ultra. I do like the camera
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with minor issues.
on March 15, 2023
Posted by: Masoud
[This review was collected as part of a promotion.] Great phone. However, sometimes when scrolling down the web pages, it's not smooth and sometimes it jumps. Seems like the refresh rate problems.
Moreover, the fingerprint speed and accuracy decreased after buying and sticking a screen protector from Samsung's official store.
Moreover, the fingerprint speed and accuracy decreased after buying and sticking a screen protector from Samsung's official store.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!!
on March 15, 2023
Posted by: Ohioteacher
[This review was collected as part of a promotion.] The 23 Ultra is all one could want in a phone. Great size, super fast, and the camera is to die for!!! Way to go, Samsung! Winner!
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great cameras
on March 15, 2023
Posted by: OSC991
[This review was collected as part of a promotion.] Really happy with my phone and experience on all the features
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone
on March 15, 2023
Posted by: Daddylee
[This review was collected as part of a promotion.] Great quality camera and zoom feature and the screen is crystal clear with the wrap around screen.
The 8k video is something youd get from a theater!!
The 8k video is something youd get from a theater!!
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded to the Galaxy S23 Ultra
on March 15, 2023
Posted by: MikeNY120
[This review was collected as part of a promotion.] I have had the new model for a few months having upgraded from the S22 Ultra - the camera on this phone is far superior and that is obvious. It does seem a bit faster but the WIFI and 5G integration seems to be glitchy. It may be me but I have been using Galaxy phones for years and have not experienced the problems that I seem to be having with this model in the past. It can be very frustrating. I find that turning off the WIFI usually works though obviously that is of no use if there is no cellular signal and on occasion I find that the 5G requires a reboot of the phone to get a network. My hope is that a future software upgrade will resolve these issues.
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone with some minor annoyances
on March 15, 2023
Posted by: CherylH
[This review was collected as part of a promotion.] Overall, I really like the S23 Ultra. The size is good but it's the camera that really makes this phone awesome. Both the camera quality and the software. For the camera one - I think this phone is worth 'it'.
The only issues I have had with the phone launching it. Because the wallet is an up swip, half the time when I try to open it that pops up instead.
The only issues I have had with the phone launching it. Because the wallet is an up swip, half the time when I try to open it that pops up instead.
Written by a customer while visiting Samsung US
Customer Rating
3
An Okay Phone
on March 15, 2023
Posted by: GWP3030
[This review was collected as part of a promotion.] Upgrading from S21 Ultra, it is a fine phone. Nothing super special, although the camera is better. I'd give it a thumbs up.
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hi GWP3030... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, your feedback is important as we strive to innovate and improve on our product design and functionality. I've attached some videos from our YouTube channel that shows some of the great features of your new camera. Please reach out to Samsung Support, also below, if we can be any assistance. Thank you for being a valued customer. -Bethany
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
smsng.us/Samsung-Support
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US