Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Awesome phone
on November 13, 2023
Posted by: Ricky14
[This review was collected as part of a promotion.] This phone surpasses my expectations in speed, pictures and video quality I use it like a computer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect won't go back to iPhone
on November 13, 2023
Posted by: Stitchbear
[This review was collected as part of a promotion.] I use my phone for work personal and gaming and editing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the pencil
on November 13, 2023
Posted by: ELISEO23ULTRA
[This review was collected as part of a promotion.] I normally use it for social networks, but I am delighted with the quality of the camera. I like drawing so I use a pencil all the time. I recommend it 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 13, 2023
Posted by: TLH2607
[This review was collected as part of a promotion.] This is a great phone I like the size and the customization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 Ultra
on November 13, 2023
Posted by: Explore
[This review was collected as part of a promotion.] Very good phone but the battery life is not that great though I set my battery optimization i.e charge to 85% capacity
Value
3
Response from Samsung USBy Social Commerce, November 17, 2023
Hello Explore,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I am linking a few articles below to help resolve what you have described to be experiencing with your device's battery life. The titles to those articles are, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Do not hesitate to reach out to Samsung Support after reviewing these resources if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I am linking a few articles below to help resolve what you have described to be experiencing with your device's battery life. The titles to those articles are, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Do not hesitate to reach out to Samsung Support after reviewing these resources if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Camera
on November 13, 2023
Posted by: Caelumng
[This review was collected as part of a promotion.] I love the camera, the quality of the photo is fantastic and I couldn't complain more about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart people need a intelligent phone.
on November 13, 2023
Posted by: StrawberryBoyboy
[This review was collected as part of a promotion.] This phone is dope. Samsung Galaxy S23 Ultra is an ntelligent phone for smart people. I feel this is the comfort, style I've been chasing for awhile and now I own it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on November 13, 2023
Posted by: Evansmp
[This review was collected as part of a promotion.] This phone is amazing. Great battery life and runs lightening quick. Could not be happier.
Value
5
Written by a customer while visiting Samsung US