Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Love the Camera
on March 15, 2023
Posted by: KIKEX2000
[This review was collected as part of a promotion.] I mainly look in a phone is a great camera and the Galaxy S23 ultra has all I need. The quality and stability when I shoot videos is fantastic specially at night.
Super fast processor, I can open two or more apps at the same time with no failure. Overall I love my new Galaxy and the thousands of pros that it has. Recommended 100%
Super fast processor, I can open two or more apps at the same time with no failure. Overall I love my new Galaxy and the thousands of pros that it has. Recommended 100%
Written by a customer while visiting Samsung US
Customer Rating
4
A great refresh with a few minor flaws
on March 15, 2023
Posted by: Winger81
[This review was collected as part of a promotion.] I was delighted to receive my S23 Ultra - it's fast, has an outstanding long battery life, and has several tweaks from my S22 Ultra. The screen, for the most part is clear, bright, and almost mesmerizing. The are times when the screen looks weird around the corners - I know this is an issue with the way the glass is layered - but it can definitely make one nervous (it almost looks like it has bad pixels or something).
The sound experience with the S23 Ultra is greatly improved (at least in my opinion). I keep my notifications and ringer silenced most of the time, but when watching a video or participating in an online meeting/conference call, the speakers are loud, crisp, and clear.
I spent a lot of time having to sign in to many apps over again - something other device manufacturers have figured out. For example, all my email accounts had to be signed in again (I have many email accounts ranging from Gmail to Exchange, to IMAP, etc.). The software should be able to transfer over data more seamlessly - but I am also not using the Samsung native apps for most things. I use Outlook for email/calendaring/contacts and Google's messages app for texting.
My biggest issue with this refresh is more likely to do with my service provider ... getting the eSIM transferred from one device to an another took three days. I have also noticed the device getting much hotter than my previous S-models have, especially when doing software updates. I am using the Flip-View case
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!
on March 15, 2023
Posted by: BoyMama
[This review was collected as part of a promotion.] The camera on this phone is great! Very crisp, clear photos!
There are some differences that I am still getting used to (from my Note20) but all in all, I think it is a great device that is very user friendly! So glad I upgraded!
There are some differences that I am still getting used to (from my Note20) but all in all, I think it is a great device that is very user friendly! So glad I upgraded!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 15, 2023
Posted by: GrLtcSe06
[This review was collected as part of a promotion.] Great for multimedia, camera and overall productivity. The interaction between the buds and laptop is amazing as well !
Written by a customer while visiting Samsung US
Customer Rating
4
A huge step ahead!
on March 15, 2023
Posted by: DimiFox
[This review was collected as part of a promotion.] Great new phone with very attractive features. Still not sure how to grade this phone with 4 or 5 stars, since these are a few software issues, that could be fixed in the future, but... they are here now. So probably rather 4 stars, than 5.
Pros: great RAM, incredible cameras, including the quality of night shots even with no tripod, just hands, the camera definitely gets image stabilized so a few second long exposure with hands only doesn't affect the results, very impressive! The sensor is small, although, do not expect professional results, but what we got exceeds the best expectations. I got 1 TB version, pretty good. The CPU is fast, the UBS-C post transfers pretty quickly. There are plenty of features, related to dual SIM card functionality. The pen!
Cons: first, there is a serious bug. If we block access to camera (!), it also blocks access to microphone, although the mic is a separate feature and should work independently. As a result, if someone calls and you get camera blocked you won't be heard until you disable it. Another bug - phone => settings => Caller ID Spam Protection => Block all spam and scam calls blocks randomly mostly everything, even your family from the phone book, until you more it to Only... There is no way to record the phone calls like in ASUS ROG, there is no way to customize the sounds, like in ASUS ROG - every application every event can get a separate sound and popup behavior, it's very poor in S23 Ultra. The speakers could be little better.
Pros: great RAM, incredible cameras, including the quality of night shots even with no tripod, just hands, the camera definitely gets image stabilized so a few second long exposure with hands only doesn't affect the results, very impressive! The sensor is small, although, do not expect professional results, but what we got exceeds the best expectations. I got 1 TB version, pretty good. The CPU is fast, the UBS-C post transfers pretty quickly. There are plenty of features, related to dual SIM card functionality. The pen!
Cons: first, there is a serious bug. If we block access to camera (!), it also blocks access to microphone, although the mic is a separate feature and should work independently. As a result, if someone calls and you get camera blocked you won't be heard until you disable it. Another bug - phone => settings => Caller ID Spam Protection => Block all spam and scam calls blocks randomly mostly everything, even your family from the phone book, until you more it to Only... There is no way to record the phone calls like in ASUS ROG, there is no way to customize the sounds, like in ASUS ROG - every application every event can get a separate sound and popup behavior, it's very poor in S23 Ultra. The speakers could be little better.
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I Owned Thus Far
on March 15, 2023
Posted by: Pops27
[This review was collected as part of a promotion.] Since I got my new phone I can't believe how long the battery last and how smooth it runs, had a note 9 for years so i waited for s23 Ultra and it was worth the wait.
Written by a customer while visiting Samsung US
Customer Rating
5
Just Keeps Getting Better!
on March 15, 2023
Posted by: Lonnie
[This review was collected as part of a promotion.] Samsung Smartphones continue to amaze and continues to get better and better and better. This S230 Ultra is yet another example of how the s series will be the flagship for all smartphones, including the iPhones. Not only is the camera spectacular, but the efficiency of the operating system gives you all day service and then some. For those who are gamers, they must be exhilarated with the speed and the glitch-free performance. All I can say to anyone who doesn't have the s phone series, what's holding you back? When you have this particular series, you have the best!
Written by a customer while visiting Samsung US
Customer Rating
5
Will not disappoint!
on March 15, 2023
Posted by: Akwildone
[This review was collected as part of a promotion.] So, I use this phone for work, school, and personal. I'm an R.T (R) ARRT and am currently crosstraining into the Cardiac Cath-Lab. This phone is used to research, test, and run different anatomy apps. I LOVE THIS PHONE!! and to thi k I almost bought the Google Pixel 😅. One of the coolest features is the camera, I took a photo of my dog Gus and in his eye you can see me taking the photo. When taking a macro shot of the human eye, every intricate detail can be seen!! Battery life is AWESOME, all day and then some. I paired my phone with the galaxy s8 ultra 512gb tablet and I am amazed at the speed and how when you write with the pen it's as if you were writing on paper, and when you select palm reject IT ACTUALLY REJECTS ALL PALM TOUCHES!!! You can quickly transfer notes from phone to tablet flawlessly. I am in love!!!
Written by a customer while visiting Samsung US