Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
I'm happy I replaced my S20 NoteUl with the S23Ul.
on May 31, 2023
Posted by: Gatordptatc
[This review was collected as part of a promotion.] I use my S23 Ultra for everything. I linked it to my Microsoft account so I can transfer documents and photos back and forth to/from my laptop. I do miss the SD card slot to expand the memory. Now, I move everything to my Microsoft OneDrive to prevent filling up my phone. Otherwise, I am very happy.
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful picture
on May 31, 2023
Posted by: Belenucha
[This review was collected as part of a promotion.] I wish it still had a chip slot but it takes clear and beautiful pictures.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 1, 2023
Hey Belenucha, we appreciate you taking time to share your thoughts with us on your Samsung Galaxy S23 Ultra. We are so thrilled to hear you are getting such clear and beautiful pictures on your new device. If you are finding you need more storage capacity for those amazing shots, we can absolutely help you explore digital storage options. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Horrible camera
on July 8, 2023
Posted by: Stewartsplace
from Grand Junction Colorado
Expertise:Expert
Nice phone with a nice camera just wish the camera would take pictures that were clear and not all grainy!
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Debra, Social Commerce, July 10, 2023
Hello there Stewartsplace,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! Check out the article I have linked below titled, "The best camera features on your Galaxy S23" for more information about how great your camera really is. I also have included your user manual to your Galaxy S23 Ultra, just in case you wanted to get to know all of the features and settings of your devices a bit more intimately. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/downloads/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! Check out the article I have linked below titled, "The best camera features on your Galaxy S23" for more information about how great your camera really is. I also have included your user manual to your Galaxy S23 Ultra, just in case you wanted to get to know all of the features and settings of your devices a bit more intimately. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Performs great but I question few design features.
on August 11, 2023
Posted by: Tgibbsz32
[This review was collected as part of a promotion.] The Samsung galaxy 23 Ultra is the latest flagship smartphone from the Korean tech giant, boasting impressive features such as a 6.9-inch dynamic AMOLED display with a 120 Hz refresh rate and a QHD+ resolution, a 108-megapixel quad-camera system with a 10x optical zoom and a 100x digital zoom, a 5000 mAh battery with fast charging and wireless charging support, and a Snapdragon 888 processor with 12 GB of RAM and 256 GB of internal storage. However, despite its impressive specs, the design of the phone leaves much to be desired. The phone is bulky, weighing 227 grams and measuring 8.9 mm in thickness, and has a huge camera bump that protrudes 2 mm from the back of the phone, making it difficult to use on a flat surface or to fit in a pocket. The phone also lacks some features that are expected from a flagship device, such as a headphone jack, a microSD card slot for expandable storage, and a fingerprint scanner under the display. Instead, the phone has an ultrasonic fingerprint scanner on the side of the phone, which is less convenient and less secure than an in-display scanner. The design choices seem to prioritize performance over aesthetics and user experience, which may not appeal to everyone. The Samsung galaxy 23 Ultra is a powerful device, but it is not a beautiful one. I especially winder about the camera lens placements.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is amazing.
on August 29, 2023
Posted by: Daddio
[This review was collected as part of a promotion.] Everything on this phone is top notch. Being a father of five I am able to take crisp pictures of my children everywhere. From sporting events to vacation and even underwater. Would highly recommend this phone to anyone looming to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just got it. Best phone I've ever had!
on September 20, 2023
Posted by: Gr8tphone
[This review was collected as part of a promotion.] The camera is most important to me. This one tops all of the other phone cameras I've ever used! Night pics turn out amazing! The pic I attached was just a simple shot of the night sky. No filters or extra settings. Straight out of the box and such a great pic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone take awesome photos
on September 23, 2023
Posted by: Miller66
[This review was collected as part of a promotion.] I use this for work when I need to look at something close-up, I can zoom as close as needed to see the smallest detail
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 19, 2023
Posted by: Scoob25
[This review was collected as part of a promotion.] The phone works great. It has great features, and it's fast. I've always stuck with the s series and they have never disappointed me.
Value
5
Written by a customer while visiting Samsung US