Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great for photos and editing
on May 1, 2023
Posted by: Persuasion
[This review was collected as part of a promotion.] So I've been team pixel for close to half a decade and I've gotta say, this thing takes crazy good pictures and the raw format is just so much better if you get into the editing. Speaking of editing, the Spen is so much more accurate than my mouse in Photoshop, and I think the object remover in the default gallery app is better than any Photoshop healing tool.
Also, it's worth mentioning that the phones snappy and responsive even after a couple months of use. This is the first phone that hasn't left me disappointed since the pandemic hit.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 1, 2023
Posted by: SpoopyEd
[This review was collected as part of a promotion.] I had an S20 FE for a while but I desired the best of the best and this phone is it. It's comfortable to hold and reliable. And of course the camera is amazing. Moving my data to my new phone was easy and relatively quick.
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great but
on May 1, 2023
Posted by: Tasakidog
[This review was collected as part of a promotion.] I love my Samsung Galaxy s23 Ultra other than the fact that it does not have a removable battery. It also does not have a headphone jack. It also does not have an IR blaster which I could really use.
Written by a customer while visiting Samsung US
Customer Rating
4
Not a bad change
on May 1, 2023
Posted by: Shiva23
[This review was collected as part of a promotion.] Camera is amazing speeds are great. Somethings have changed I don't like. Not sure why everyone is so against the SD card now.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 2, 2023
Posted by: Memo78
[This review was collected as part of a promotion.] Coming from an s20 fe to an s23 ultra this phone is a major go the upgrades to the camera were amazing and just smaller things aswell i thought i wasnt going to use the pen at all but i find myself drawing when im bored or using the gestures to take pictures while at the gym even using the quick select feature to take pictures the display is also amazing i love this phone and i recommend you go and get yourself one
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of 2023 hands down
on May 4, 2023
Posted by: Buddhateh1337
[This review was collected as part of a promotion.] I have been a Samsung user for a very long time and for good reason, my s8 active used to take underwater videos, my note 20 survived a devastating motorcycle wreck and sitting in a ditch in the hoh rainforest for a month afterwards, found it, charged it up and continued to daily it. This s23 ultra feels just as solid as my last couple phones and the feature list is as long as my arm. I am in love with the camera, battery life, speed, display, wireless power share, dex, S-Pen, the list just goes on forever and it only gets better with updates. Not to mention Samsung gives phenomenal trade in prices for your older Samsung phones as incentive to upgrade.
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great phone! Better upgrade of the S series
on May 4, 2023
Posted by: Starlight
[This review was collected as part of a promotion.] The phone overall is pretty decent. My only issue is the stylo is sensitive and doesn't work well with the edges of the phone when using it for apps and touching, dragging. It glitches and shoots off across the screen and it's a bit odd because I never experienced this with the S22 Ultra. Hopefully it will be ab update that fixes this soon or maybe it's the screen defect? Above all else, I am happy with the phone. It reacts well with touch and the camera is phenomenal. HAPPY WITH THE S23 ULTRA! 4 ⭐️ ⭐️ ⭐️ ⭐️
Written by a customer while visiting Samsung US
Customer Rating
2
Mediocre at best
on May 29, 2023
Posted by: BadSamsung
Worse than my note 10. Restart/shutdown buried in a menu. Restart takes longer. Photos dont send as quickly. Constant connection issues in areas where the 10 had no problems. Baffled by the race to the bottom.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 31, 2023
Hello there, we appreciate you taking time out of your day to share your thoughts with us regarding your Samsung Galaxy S23 Ultra. We completely understand that with new devices can come something of a learning curve and we would be more than happy to assist you with your new device. If you are looking to find a quicker way to restart or shut down your device, in your settings you can change the side key press from waking up Bixby to Power Off your device. If you have already spoken to your carrier to ensure you have cell coverage in your area, we have included a link to and article to help with troubleshooting your device. If that does not resolve your difficulty, we have also provided a link to the warranty information of your device and the Samsung Support Team. They can assist you and review options with you for the connectivity difficulty you mentioned. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Samsung Warranty
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Written by a customer while visiting Samsung US