Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone has great cameras
on March 15, 2023
Posted by: Eaglefan
[This review was collected as part of a promotion.] I use my phone for almost everything in day to day life.
I use the camera and edit features the most.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect device
on March 15, 2023
Posted by: Reynante
[This review was collected as part of a promotion.] This device meets all my expectations. My thumb is big, the pen helps me to type easily without having pressing the other letters or buttons.
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Ever Cell Phone
on March 15, 2023
Posted by: Woodguy
[This review was collected as part of a promotion.] I absolutely love this phone. It is like having a computer in your pocket. I am retired and us this device for everything. Banking, bill pay, search device, maps and so on. It is synced to my vehicle, home security, landscape system, home AC/Heating system. My email and text are with me wherever I go.
The cameras are unbelievable. Great battery life.
The cameras are unbelievable. Great battery life.
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with my phone
on March 15, 2023
Posted by: Chirris
[This review was collected as part of a promotion.] I'm in love with my new phone hands down samsung you never disappoint me.
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded my S20 Ultra to the new S23 Ultra
on March 15, 2023
Posted by: MMulls
[This review was collected as part of a promotion.] The S23 Ultra (1 terabyte) is leaps and bounds better that my old S20 Ultra. Crisper screen, lightning fast and tons of storage. This phone outperforms in every way.
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful screen
on March 15, 2023
Posted by: Diener
[This review was collected as part of a promotion.] I love the size of the crisp screen the not so curved edges and the response is excellent
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone bad connections
on March 15, 2023
Posted by: DemonStran
[This review was collected as part of a promotion.] I like the phone but it constantly drops the wifi everywhere and is always buffering for games and videos. For a top of the line phone this is not expectable. I am hoping it will be fixed soon in a patch
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Hey there DemonStran, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone behind on the bus, having it stolen from your briefcase, getting your phone soaked from the rain, or dropping it and shattering the screen. With 700+ authorized repair locations nationwide to take your device to, we work hard to you get back to what you love doing most in life. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Check out the Samsung article titled, "Galaxy phone or tablet Wi-Fi connection issues" for some helpful tips you may find beneficial for your situation, linked below. Please do not hesitate to reach out to Samsung Support when you have the time for further assistance and/or troubleshooting. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Samsung-Care-Plus https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Written by a customer while visiting Samsung US
Customer Rating
5
Great design
on March 15, 2023
Posted by: JoshJosh
[This review was collected as part of a promotion.] I use it for social media and alot for 3D modeling on the go for my business the s-pen makes it super easy and nice to work with 3d modling and for music and entertainment the speakers are so amazing and loud and the screen is clean I love it
Written by a customer while visiting Samsung US