Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Incredible phone with great camera
on November 13, 2023
Posted by: Jakewolf
[This review was collected as part of a promotion.] The Galaxy S23 Ultra is a standout phone with some impressive features. The large 6.8-inch AMOLED screen is a visual treat, displaying vibrant colors and deep contrasts that make everything look stunning. The camera system is a real highlight, delivering clear and detailed photos with its advanced sensors and smart AI enhancements.
Performance-wise, this phone is a powerhouse. The processor is fast, and with ample RAM, it handles tasks smoothly and efficiently. The sleek design adds a touch of sophistication, making it a pleasure to hold and use.
While the Galaxy S23 Ultra has a lot going for it, the battery life leaves a bit to be desired, especially for those who use their phones heavily throughout the day. It would be great if Samsung could address this in future updates.
Despite the battery concern, the Galaxy S23 Ultra remains a top-tier smartphone, offering a fantastic display, a powerful camera, and overall impressive performance. If you're in the market for a flagship device, this one is definitely worth considering
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on this S23 ultra recommend
on November 13, 2023
Posted by: MIROGOLD
[This review was collected as part of a promotion.] The zoom camera is amazing, the game features are awsome good graphics its like playing a game console but on your phone. The pencil works like a charm. The battery like is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the amazing camera!
on November 13, 2023
Posted by: NellyFrancoise
[This review was collected as part of a promotion.] I love Samsung and with this phone they didn't disappoint me. The camera is amazing and take really clear pictures, I can zoom and have very detail pictures from far. I really like the edit options as to erase objects, get pic more warms and smooth people faces. I am always the photographer in social events with my samsung. I love how pictures look as professional photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the processing speed and camera.
on November 13, 2023
Posted by: Lgriff1975
[This review was collected as part of a promotion.] The speed of the phone is Ludacrisly quick with never anything but 0 wait time. It's more durable than any other phone I've ever owned (I've dropped it about a dozen times and ended up with not even a scratch. But the feature I love most is the camera that never fails to take anything but stunning photos day and night. It has certainly peaked my photography abilities and is amazing to say the least.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid device
on November 13, 2023
Posted by: Mz2ree
[This review was collected as part of a promotion.] I use this device for things ranging from work to personal. It is easy to use and the battery stays charged far longer than any of my previous galaxy devices. The operations are seamless. I love the stylis. This phone has more features than I would ever need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device. A few hiccups.
on November 13, 2023
Posted by: MetalEleven
[This review was collected as part of a promotion.] Device works as advertised. However, there are a few issues. The chosen favorites on do not disturb deletes itself randomly. So you will have to add them back manually every few days. The do bot disturb feature sometimes does not work. I have it on and people will still be able to call and get through on the first call.
The alarm has issues. I click the turn alarm off which prompts a question of allow timer to alarm tomorrow. I click yes. Sometimes that alarm does not sound. The facial recognition is not as gold as the ihpone. Sometimes, you need to re do your fingerprint.
What I do like is the camera. Still not exactly what I'd like, but it is quite impressive. I want so much more out of this device. I would also like external HD to come back. Would love to be able to put in a new chip in and out of my phone and put it on the computer. I do like the green phone. Really cool and was happy to get it. I think that next time, when you get the ultra, the newest watch should come with it. Just saying that people like to accessorize with the same brands. Encourage discounts or great bundles to retain that samsung product in every house.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 13, 2023
Posted by: GhostDog23
[This review was collected as part of a promotion.] Streaming service is awesome
Video is superb. Multi-widows is a plus.
Video is superb. Multi-widows is a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some good features
on November 13, 2023
Posted by: Jenn19
[This review was collected as part of a promotion.] Good battery life. Great camera, the pictures are super clear and the zoom is so good.
Value
3
Response from Samsung USBy Social Commerce, November 22, 2023
Salutations Jenn19,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any additional assistance. We're here to help you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any additional assistance. We're here to help you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US