Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
S23 Ultra amazing product
on March 15, 2023
Posted by: Drewski
[This review was collected as part of a promotion.] My daily usage on this phone is using my work emails, social media, pictures, streaming videos and streaming music.
So far my battery life has been great!
Picture quality is amazing. Love the feature is how the camera automatically adjusts to the surroundings.
This device works well it doesn't freeze when having multiple apps open and I'm able to toggle between apps with no issue.
The screen size is perfect for what I do on this phone. Meaning my work email, taking pictures etc...
I really hope the screen doesn't scratch up like my last S21 Ultra. I don't like using a screen protector but I do use a phone case.
Overall so far has been a great experience owning this new product released by Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Simply stunning!
on March 15, 2023
Posted by: RDuyve
[This review was collected as part of a promotion.] Content experience is unparalleled on this device.
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected
on March 15, 2023
Posted by: Devildog
[This review was collected as part of a promotion.] I couldn't wait to have the Galaxy S23 Ultra in my hands. 1st thing I didn't like (not a deal breaker) memory card slot, the second thing, the camera is nor at all what I expected. I tried taking pictures and compared them to my Galaxy s20 ultra and the difference is not worth the price. Yes, the pictures are somewhat better but not what Samsung wants us to believe.
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Hello DevilDog, thank you for taking the opportunity to review your Samsung Galaxy S23 Ultra. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences using our products. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. For your convenience I have included a link below that contains your device manual. Please configure your camera settings to your specifications so that you may experience the beauty the S23 Ultra's camera has to offer. Of course, we're here to assist you as well. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/ https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/ https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Device! Worth the wait!
on March 15, 2023
Posted by: 22Mat22
[This review was collected as part of a promotion.] I love the camera, don't even need to get into that! The reviews and coverage are so true, it's AWESOME! I waited a few years to upgrade from my Note 10+ and well worth the wait.
The phone is sleek and fits nicely in my hands whatever task I'm doing.
I typically game and stream on my phone and there is no lag at all. It's freaking awesome! Split screen and the processor is jammin'! When plugged in and switching the power to the processor, the games are so smooth and I no longer worry about lag and making sure every other app is closed.
I would definitely recommend this device to anyone looking to upgrade!
Written by a customer while visiting Samsung US
Customer Rating
5
Well worth trading up from Note 10
on March 15, 2023
Posted by: Work2much
[This review was collected as part of a promotion.] Everyday work phone,
Great camera, fast processor, battery great, plenty of volume on speakers
Great camera, fast processor, battery great, plenty of volume on speakers
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Owned In Years
on March 15, 2023
Posted by: Breezy610
[This review was collected as part of a promotion.] I absolutely love my galaxy s23 ultra. I purchased it a little over 3 weeks ago and have been in love with it since. I mainly use it for taking photos and social media but the graphics this phone offers are phenomenal. I have a 1 year old child who is very active and I can still take some great photos even with her moving around. The stylus pen that comes with the phone is great for using when needing to write a quick grocery list or a reminder.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra is the best
on March 15, 2023
Posted by: Carloes21
[This review was collected as part of a promotion.] You can feel the quality, the battery life is so much better and very fast and most of all, the camera and video is amazing! Definitely the best Galaxy so far!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Cameras same phone
on March 15, 2023
Posted by: Rwbysniper
[This review was collected as part of a promotion.] I really love this device but at the same time, it feels too similar if you’re coming from the S22or S21 and is practically the same phone just with way better cameras and a little speed increase if you’re fine with it but I would definitely recommend it, but if you haven’t left 22 ultra, I would probably hold off on this one
Written by a customer while visiting Samsung US