Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Sexy beast
on March 15, 2023
Posted by: Ptr49er
[This review was collected as part of a promotion.] I use my phone for streaming movies, sports and news. The resolution is amazing as well as the refresh rate and the upload and download speeds are fantastic as well. Aslo, by far the best camera that Samsung has provided thus far. The phone is a bit heavier than I'm use to as I upgraded from a Note 20 Ultra to S23 Ultra but I understand this little engine is pumping some serious power. Overall 9.5 out of 10. Would recommend this phone over and over for its design, features and excellent ergonomics
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is Top G
on March 15, 2023
Posted by: Nomeio17
[This review was collected as part of a promotion.] Ok so one thing I absolutely love is how you can use two apps at once and how you can multitasking so easily. The pictures do not disappoint, I also use my phone to record and no complaints about video quality because it is very very impressive. Another thing that has me in awe is the clicker for the s pen. Feels premium with a satisfying clicking feedback. I just don't know if clicking the pen will activate any feature. I've used the pen to draw and take notes and very efficient in doing so.
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5
truly ultimate smartphone
on March 15, 2023
Posted by: proheart
[This review was collected as part of a promotion.] switched from an iphone 11 pro max...i had always been an samsung owner starting with the galaxy s 2 to the note series 8. i really liked the iphone 11 pro max and really did not want to come back to the android system. but this the s23 ultra checked off a lot of stuff i was looking for in a smartphone and android ssytem.
everything just works great, no lag, no crashes. buttery smooth UI combined with amazing power and even more amazing battery life - wow!. i had never imagined samsung could touch apple when it came to battery life...but i regulary get almost 48 hours of battery without having to charge with at least 5-10% of life left- just amazing i never would have imagined. i'm not a power user, but i do a lot of browsing, streaming, reading books...screen on time probably about 5-6 hours each day...but i've never experiecned battery life this good on any phone- even the iphone which at that time was great.
overall i'm blown away with the performance and battery life. the camera seems just as great, i've not tested or played with it to see what it can all do- i've seen some amazing youtube videos about the s23 ultra's cameras and they look amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra Is the Best Android Phone To Date
on March 15, 2023
Posted by: Androidonly
[This review was collected as part of a promotion.] I'm a new phone junkie. I have a ZFold 4, Pixel 7, S22 Ultra and on and on. I really liked the Fold, but was tempted by the S23 Ultra. It's hard to explain the difference between it and the S22 Ultra but it feels much better in my hand with the reduced curves and flatter screen-it hits the sweet spot. With all other phones I usually feel there is just a piece missing and I'm left wanting a little more. So far, with the S23 Ultra that has not happened. Great phone, great size, great screen, great battery life, great cameras.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone but one major flaw
on March 15, 2023
Posted by: Cgdeath
[This review was collected as part of a promotion.] So the phone is an absolute beast. Bootup is quick, battery life is amazing, and the camera is fantastic.
My only drawback is the fingerprint scanner and where it is.
Ao fingwrprint scanner works wonders if you dont have a screen protector on.
Thr moment you put that on, 9 times out of 10, i could NEVER get the scanner to read my fingerprint.
And samsung pass only works with a fingerprint for biometrics. For the life of me, i cant get the scanner to read. This is my only drawback on the phone. Others might have gotten lucky, but not me. So i currently dont have a screen protector on my ultra due to this major flaw. Other than that, the ultra is amazing. Def an upgrade from the note 9
My only drawback is the fingerprint scanner and where it is.
Ao fingwrprint scanner works wonders if you dont have a screen protector on.
Thr moment you put that on, 9 times out of 10, i could NEVER get the scanner to read my fingerprint.
And samsung pass only works with a fingerprint for biometrics. For the life of me, i cant get the scanner to read. This is my only drawback on the phone. Others might have gotten lucky, but not me. So i currently dont have a screen protector on my ultra due to this major flaw. Other than that, the ultra is amazing. Def an upgrade from the note 9
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on March 15, 2023
Posted by: Geek4S23U
[This review was collected as part of a promotion.] Love this new s23 ultra, the photos alone are so crisp and clean. I can zoom I'm on the moon and have no issues taking a quality picture. I use this phone for multi tasking, gaming and of course, streaming. The S pen is awesome, love taking notes on while in a work meeting, simple to use. And great edge lighting features and the firework 🎆 display each time I get a message. Little things like this are phenomenal. Great Job samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on March 15, 2023
Posted by: Azblndie
[This review was collected as part of a promotion.] I use my phone for everything from texting, chatting, and even as my pc. It is everything I expected and more.
Written by a customer while visiting Samsung US
Customer Rating
3
Text messaging issues
on March 15, 2023
Posted by: Justissues12
[This review was collected as part of a promotion.] I had a note 5 and just loved it until it decided it wanted to go for a swim. So getting a new phone was never on my radar. So far the only differences I can tell is the brightness and colors are amazing, phone is bigger, camera looks intense but me and my daughter did comparisons with her s20 and they pretty much looked the same. The phone looks amazing it is very sleek.
But the biggest reason for the 3 stars is the phone comes with Google text and Samsung text and while I prefer to use Samsung I cannot there are many issues. I text my daughter and even though I just am texting her it sends to 8 people and they all get the text. I deleted her contact and all the rest of them and the thread and still try to text her and it stills sends to 8 people!! So did a reset and that went away but now I am not receiving all my texts nor are the sending properly. My husband tries to send me one and it says I am offline. I won't even talked about the nightmare of talking to my carrier about this issue but we were thinking the phone had corrupt software so they finally sent me a different phone. Well just got the phone and while Samsung text is not randomly sending to 8 people, I still have the sending and receiving error! So I have to use Google text and I hate it!!
But the biggest reason for the 3 stars is the phone comes with Google text and Samsung text and while I prefer to use Samsung I cannot there are many issues. I text my daughter and even though I just am texting her it sends to 8 people and they all get the text. I deleted her contact and all the rest of them and the thread and still try to text her and it stills sends to 8 people!! So did a reset and that went away but now I am not receiving all my texts nor are the sending properly. My husband tries to send me one and it says I am offline. I won't even talked about the nightmare of talking to my carrier about this issue but we were thinking the phone had corrupt software so they finally sent me a different phone. Well just got the phone and while Samsung text is not randomly sending to 8 people, I still have the sending and receiving error! So I have to use Google text and I hate it!!
Response from Samsung USBy Bethany, Social Commerce, March 27, 2023
Hello...We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help concerning your text messages. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US