Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great battery same camera
on March 15, 2023
Posted by: JV0789
[This review was collected as part of a promotion.] Overall I give it a 9 out of 10, basically the same as the s22, the battery lasts longer and camera snaps the same pictures. I found very little difference between the S22 and this device, it seems better picture while watching sports and streaming videos. Overall great phone.
Written by a customer while visiting Samsung US
Customer Rating
3
not that much different from my s21 ultra
on March 15, 2023
Posted by: lizzyp07
[This review was collected as part of a promotion.] not much different from my s21 ultra . it s a smidge bigger than the s21. the screen seems more delicate to receiving scratches. first day with my finger nail. never had that problem before so make sure you have a screen protector. i stick with Samsung for the pictures. the zoom on this thing is amazing but of course blurry but distinguishable. the lens on the back of stick out which made me purchase a protector for it as well.
Response from Samsung USBy Bethany, Social Commerce, March 27, 2023
Hi Lizzyp07... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. I’ve attached the link to Samsung Support, please feel reach out to them if we can be of any assistance. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Not just a galaxy but the universe in my hands
on March 15, 2023
Posted by: Shadowboxer
[This review was collected as part of a promotion.] I upgraded from OP9Pro and can say for my daily mixed use I could not be happier. The screen, speed/responsiveness, battery life are galaxies better than anything I've used recently. Don't hesitate if you're ready for a new phone this is the one. Put the universe in your hands with this Galaxy S23 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
4
Near-perfect
on March 15, 2023
Posted by: AtlLagos
[This review was collected as part of a promotion.] Thus far, I have zero problems with the phone. I wish, however, that the camera can take automatic shots by detecting smiles, movements, etc, like my Motorola and Tecno phones do.
If not for this, I would have rated it 10 out of 10.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23 Ultra 30 day review
on March 15, 2023
Posted by: Riceman
[This review was collected as part of a promotion.] 5 stars to Samsung on the S23 ultra!
After 30 days of use, Wow, is the word that describes our experience.
The S23 Utra is lightning fast! It has an abundance of memory and processing power!
The battery life is exceptional.
The camera, perfect!
The larger screen makes streaming actually enjoyable.
No down side or disappointment here.
After 30 days of use, Wow, is the word that describes our experience.
The S23 Utra is lightning fast! It has an abundance of memory and processing power!
The battery life is exceptional.
The camera, perfect!
The larger screen makes streaming actually enjoyable.
No down side or disappointment here.
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life, still testing out features
on March 15, 2023
Posted by: jz82983
[This review was collected as part of a promotion.] I use it for work, entertainment, gaming, pretty much everything. Not much different from my S21 Ultra though. Don't use the pen that much, but the battery is much better, and it was great on the S21 Ultra so that's saying a lot.
Written by a customer while visiting Samsung US
Customer Rating
5
Great step up
on March 15, 2023
Posted by: BigSlay
[This review was collected as part of a promotion.] I upgraded from a Samsung S10+ and everything from the battery life to the screen is soooo much better! The S23 Ultra is a top notch phone!
Written by a customer while visiting Samsung US
Customer Rating
3
Not ready for prime time
on March 15, 2023
Posted by: trappermike
[This review was collected as part of a promotion.] I'm having problems with a number of apps that worked perfectly on my s22 ultra. The one that I depend one for my hearing aides doesn't work. The screen locks up on others. Hopefully fixes will be forthcoming
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Hi there Trappermike, thank you for finding the available time out of your busy day to share your thoughts with us about the Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy S23 Ultra has hearing enhancements, more specifically hearing aid support, available in your device settings? For your convenience I have included a link below with your device manual. Have fun customizing your device to your specifications! Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a look at the Samsung article titled, "App is crashing or not working on Samsung phone or tablet" for some great troubleshooting tips. Feel free to reach out to Samsung Support if you would like any additional assistance. Thank you for being a faithful Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Written by a customer while visiting Samsung US