Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Camera is great!
on March 15, 2023
Posted by: BlackDiamond
[This review was collected as part of a promotion.] Personal use,and streaming..
I love the big screen for show watching and gaming..I swear the camera is so crisp..
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Greetings BlackDiamond, thank you for finding the time to review your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. We are overjoyed to hear that you have been enjoying the 6.8" Dynamic AMOLED 2X Infinity-O QHD+ Edge Screen Display of your S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Did you know that you can take breathtaking astrophotos without any special equipment. Simply tap the constellation icon in the upper right corner of Expert RAW, point your camera to the night sky and shoot with up to 10 minutes of exposure. AI segmentation then boosts the clarity to bring out the clarity of the moon and stars. You made a great choice choosing the Galaxy S23 Ultra! Don't forget to protect your investment with Samsung Care+. This protection can be added to your eligible devices. It offers you the ultimate peace of mind for those unexpected situations we sometimes find ourselves in, like leaving your phone behind in a taxi, taking an impromptu dip in the pool with your device still in hand, having your phone stolen from your desk, to dropping your phone and shattering the screen. We even have over 700 authorized repair locations available nationwide to help you get back quickly to what you enjoy doing most in life. Please feel free to reach out to Samsung Support with any questions you think of, if you have any additional feedback to share with us, or if you would like any help with troubleshooting your devices. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone.
on March 15, 2023
Posted by: JojoMom
[This review was collected as part of a promotion.] I am elderly, so my phone is used mostly for entertainment. The graphics are unbelievable. I love the pictures I take with it. I play lots of games and they are more fun to play with the display on it. I got the 1tb so can play lots of involved games.
This will probably be my last phone, so I am glad I splurged and got the best.
This will probably be my last phone, so I am glad I splurged and got the best.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 15, 2023
Posted by: AndyB123
[This review was collected as part of a promotion.] Very smooth and fast. Best I've personally ever had. Nice screen and easy to use.
Written by a customer while visiting Samsung US
Customer Rating
4
Smart Phone
on March 15, 2023
Posted by: EllaBug
[This review was collected as part of a promotion.] I use my phone for everything. I use it for my kids school, online shopping, email, pay bills, corresponding with friends and family and social media. I love all the amazing things this phone does. I'm very impressed.
Written by a customer while visiting Samsung US
Customer Rating
5
Up the notch with processing speed
on March 15, 2023
Posted by: Flavaantzz
[This review was collected as part of a promotion.] Speed is number 1 and battery life is great no issue
This phone is in its own class sorry other phone out there never like this
This phone is in its own class sorry other phone out there never like this
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life is great
on March 15, 2023
Posted by: Luvie15
[This review was collected as part of a promotion.] I just traded in my Note 9 for the S23 Ultra. Very easy to use. Just the right size. Camera works great!!! Battery life is great. I leave home at 8 get home around 6 and my Battery life is about 82% that's with me watching Netflix and playing some games. Definitely will recommend this phone.
Written by a customer while visiting Samsung US
Customer Rating
3
Functional
on March 15, 2023
Posted by: HSquared
[This review was collected as part of a promotion.] I have no complaints about the functionality of this phone, it works great, battery life is great, operating system..., great, and the overall esthetics are pleasing to the eye; with the only exception being..., the curved screen. I had to get the new phone because I couldn't get my last phone screen replaced, because of the curve in the sides. I've had this phone a week, in a Samsung protected case with liquid screen protector and top screen protector, and the very first drop; falling from a seated position, and it cracks the entire screen.
Response from Samsung USBy Debra, Social & Commerce, March 16, 2023
Hello there HSquared, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to eligible devices to protect your investment? Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device phone on a plane, having it stolen from your car, taking an unscripted dip in your pool with your phone in your pocket, or dropping it and shattering the screen. We have over 700 authorized repair locations available nationwide to take your device to be repaired, helps you get back to what you enjoy doing most in life. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Enhanced camera and longer battery life ues
on March 15, 2023
Posted by: Lefty13
[This review was collected as part of a promotion.] Used daily for work. The calendar is very easy.to use and intragrat into my Microsoft program. Video conference is a must and works great. Sound and picture quality is fantastic. Use for continuing education; excellent quality in sound and picture. Nore taking made easy with the pen. Like idea of writing notes without have to open app.
Written by a customer while visiting Samsung US