Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Continued increase in quality for Galaxy
on March 15, 2023
Posted by: Badge210
[This review was collected as part of a promotion.] I have used the Galaxy line since the S3. There have been a few changes I'm not a fan of but overall the phone is the best it has ever been.
The change to not allow the battery to be removed is a bummer, as is the removal of the 1/8" Jack but this is the way the world is going. With the increase in Bluetooth I haven't had much issue. The only other change I don't like is the update to the display auto rotation. It used to stay in landscape mode when turned upside down but now it rotates to portrait which is frustrating.
Otherwise the phone runs well, camera is great, pen is fun. I highly recommend the Galaxy line
Written by a customer while visiting Samsung US
Customer Rating
5
200 MP main camera
on March 19, 2023
Posted by: Monk823178
[This review was collected as part of a promotion.] I love the camera of the s23 ultra
Can't wait what s24 will offer....
Can't wait what s24 will offer....
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Camera
on March 20, 2023
Posted by: sweetpea0568
[This review was collected as part of a promotion.] I don't even need to carry a regular camera anymore - the camera in the S23Ultra is beyond amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a device
on April 25, 2023
Posted by: Vkumar
[This review was collected as part of a promotion.] One of the best devices till date and the best device I ever used very fast and snappy.
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone. SD storage? Plug adapter? 1500?
on April 25, 2023
Posted by: Mchvac87
[This review was collected as part of a promotion.] Use phone for all daily activities using multiple apps and for multi tasking. For high volume hvac service running work flow apps taking photos and videos.
Written by a customer while visiting Samsung US
Customer Rating
1
Not a big deal
on May 1, 2023
Posted by: Jcocaver
[This review was collected as part of a promotion.] The same features that includes in s22. Not a big deal. The battery drain very fast. When I use the pad charger it get so hot.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hi Jcocaver, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We have included a link to an article to show you how to access the full product manual straight from your device. If you are experiencing a heat in your device while charging, please reach out to the Samsung Support Team, also linked below, for assitance in ascertaining options and how to best acheive normal functionality in your device. We appreciate you being a Samsung customer, and are always here to assist you with any difficulty. -Elizabeth
User Manual Access
https://www.samsung.com/us/support/answer/ANS00077583/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
User Manual Access
https://www.samsung.com/us/support/answer/ANS00077583/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a beast phone for heavy use all day
on May 1, 2023
Posted by: Hassan
[This review was collected as part of a promotion.] I'm doing deliveries all day so it's best phone for me to use
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone but big
on May 1, 2023
Posted by: Ottovonotto
[This review was collected as part of a promotion.] This is a very strong phone in terms of power size capabilities and features. It replaced my S10 which I just adored I will miss my SD card slot and my headphone jacks but other than that this phone is Superior in every other way. Make sure you're looking for something that is big and heavy because it makes my S10 feel like a credit card even with the case on it. I would recommend this phone if you're looking for the premium top of the line experience. Make sure you get as much memory as you think you may need and maybe even a little bit more. Samsung has done it again.
Written by a customer while visiting Samsung US