Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Samsung Redemption
on March 15, 2023
Posted by: Balaji
[This review was collected as part of a promotion.] I'm a big pixel user and I always hated the ONE UI but I gave it a shot with S23 ultra and I love it so much
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is incredible!
on March 15, 2023
Posted by: TrexxArms
[This review was collected as part of a promotion.] I had an S21 Ultra a few years ago, and upgraded to the Fold 4. Missed having a normal phone, and ended up going with the S23 Ultra. This blows the S21 Ultra out of the water. It's very fast, much bigger, and there doesn't seem to be anything that I can't do with it.
The included S Pen is incredible, and definitely scratches the itch I had from my last Note. The only thing I would change would be the slightly curved edges, I wish they were flat like the non-Ultra models. But the phone still deserves 5 stars in my opinion.
The cameras are great as well. I've never taken many pictures with my phones, but this one makes me want to take a ton.
The upgraded, Samsung exclusive, chip is fantastic. Improves the battery life a lot, and makes the phone seem that much faster.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 15, 2023
Posted by: Drube1
[This review was collected as part of a promotion.] Using the phone for online access,emails, social media, shopping...all very quick and great display.
Written by a customer while visiting Samsung US
Customer Rating
3
Good Features
on March 15, 2023
Posted by: DarlingNicky
[This review was collected as part of a promotion.] The camera is amazing. Overall loving the stylus -, takes a bit to get used to using it and learning all that it can do but it's really nice to have. I use the phone primality for personal use and sometimes for work photos.
The bummer: I have had the phone for under 30 days and the screen is already cracked, I have it in a case and am not rough with it at all. It did slip out of my back pocket once, and that's all it took, was not even onto a hard surface or long fall it was on a bleacher. I thought the glass was supposed to be "the best" but it's the "worst" if that's all it took - that's really sad at that price point I should be able to hammer on it. Glad I got the protection but still what bummer.
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hi DarlingNicky... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached the link to Samsung Repair Services. Often, they are able to accommodate in home, or walk-in services for your convenience, so please reach out to them for assistance with your screen. Also below is a link to a screen protector that would help better protect your new device. Please feel free to reach out to Samsung Support if we can be of any additional assistance. Thank you for being a valued customer.-Bethany
Galaxy S23 Ultra Screen Protector Mobile Accessories - EF-US918CTEGUS | Samsung US
Samsung | uBreakiFix
smsng.us/Samsung-Support
Galaxy S23 Ultra Screen Protector Mobile Accessories - EF-US918CTEGUS | Samsung US
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Go Samsung!
on March 15, 2023
Posted by: FredS23
[This review was collected as part of a promotion.] This is my daily driver. I left Apple (iphone 5-14). I was trapped in their controlling environment. I love Android now, and it is so customizable to my tastes and needs. Samsung is a generous partner to work with. Great quality and fantastic reliability. I am really glad I escaped...Keep inovating Samsung!!
Written by a customer while visiting Samsung US
Customer Rating
5
The s23 ultra is a huge Improvement
on March 15, 2023
Posted by: Ifilleder
[This review was collected as part of a promotion.] I upgraded from the s20 ultra plus. A lot of the same features but definitely a lot of huge improvements. I love this phone
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I Have Had
on March 15, 2023
Posted by: RFRWS6
[This review was collected as part of a promotion.] I use my phone for personal use. I open up spreadsheets while doing stuff for work. On my personal time I take pictures of car's scenery and capture everything with amazing quality..
The picture quality alone is one amazing future about this phone. The camera and the programming that takes to edit the pictures is all great.
The video quality is amazing as well. I have been using samsung products for a while now and the S23 ultra seems to have the best features ever.
I like how you can personalize your phone from small futures to the largest features. It makes it a phone of your own.
The picture quality alone is one amazing future about this phone. The camera and the programming that takes to edit the pictures is all great.
The video quality is amazing as well. I have been using samsung products for a while now and the S23 ultra seems to have the best features ever.
I like how you can personalize your phone from small futures to the largest features. It makes it a phone of your own.
Written by a customer while visiting Samsung US
Customer Rating
5
I’m Loving It!
on March 15, 2023
Posted by: MeekB21
[This review was collected as part of a promotion.] The last time I had a Samsung phone was when I had a S9. Pretty long ago. I loved that phone but ended up becoming a iPhone user.
Ever since I have gotten the S23 Ultra, I can not put it down. I also have a iPhone 13. I use both phones but my iPhone 13 can not compare to my S23 Ultra. Especially when it comes to photos.
I love taking pictures on my phones. I have taken many pictures with my iPhone 13, but when I compare them both, options, and settings, the S23 Ultra has the best results. The quality of videos is phenomenal. I prefer watching videos on my S23 Ultra.
I do not desire to have two phones so I will be getting rid of one soon. When that time comes, I must say the iPhone 13 must go!
Written by a customer while visiting Samsung US