Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great Phone and Camera
on March 15, 2023
Posted by: Kilcranp
[This review was collected as part of a promotion.] I have used Samsung phones since the S3. I made the switch to the Note 10, S21 Ultra, and now the S23 Ultra. It is a great phone. I have not had any of the issues with it people have commented on. One of the best features is the camera and the night mode. The low light pictures are phenomenal. I would highly recommend end this phone to others.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S Series!
on March 15, 2023
Posted by: Roogoo
[This review was collected as part of a promotion.] I use my phone mostly for emails and messaging for work. With Microsoft office built in, this process is streamlined and efficient. Occasionally, I use my phone for streaming and gaming. I have never had a glitch with either. I love the S Series and the S23 Ultra is another winning device for Samsung!!
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the cool features this phone has!
on March 15, 2023
Posted by: Dezzdynamite
[This review was collected as part of a promotion.] I needed a new phone die to my old one slowing down and just glitching out. I got the galaxy s23 ultra and I have zero regrets! I absolutely love the camera quality, the better notification features, and all of the new functions I can work with while using the s pen it came with. It's pretty awesome that I can take notes while the screen is off, doodle and write to text when I get bored of traditional texting. There's so many features I didn't get to explore yet as I've only had it a few weeks but Im definitely in awe with the photo and video quality. The lighting is automatically adjusted and the zoom, THE ZOOM is incredible! What honestly sold this phone for me was the ability to get clear photos of the moon and the night sky. I am definitely an astrophile (lover of stars and astronomy) and to be able to take a photo of the beauty of the stars and moon and clouds is really amazing to be able to capture those moments. Especially when an eclipse happens or those orange and pink summer moons. I highly recommend this phone due to its speed and quality as well.
Written by a customer while visiting Samsung US
Customer Rating
5
My Awesome New S23 Ultra!
on March 15, 2023
Posted by: Mammoth
[This review was collected as part of a promotion.] I use my S23 Ultra for both personal and work. I have been a dedicated Samsung smart cell phone user for many years.
I reluctantly made the decision to upgrade my NOTE 9 to the S23 Ultra as it was basically the newest Samsung Note devise. Besides getting use to the change of the side physical buttons, this devise has exceeded my expectation! The battery is the most impressive. I use it a lot throughout the day without the need to top it off as I have been doing with my NOTE 9 since it was new. Now with my new S23 Ultra I sometime still have 20-30% charge left by end of day....usually around midnight. SUPER impressed!
Next is the camera....WOW! 200MP camera with an erase feature. I find myself using this fun erase feature all the time!
Lastly, this devise is SUPER smooth and really fast and, I can finally see and read the screen in Direct sunlight now.
Although I miss the 3.5 audio port and extra micro memory card slot, I am extremely Happy with my choice to upgrade to the S23 Ultra.
I reluctantly made the decision to upgrade my NOTE 9 to the S23 Ultra as it was basically the newest Samsung Note devise. Besides getting use to the change of the side physical buttons, this devise has exceeded my expectation! The battery is the most impressive. I use it a lot throughout the day without the need to top it off as I have been doing with my NOTE 9 since it was new. Now with my new S23 Ultra I sometime still have 20-30% charge left by end of day....usually around midnight. SUPER impressed!
Next is the camera....WOW! 200MP camera with an erase feature. I find myself using this fun erase feature all the time!
Lastly, this devise is SUPER smooth and really fast and, I can finally see and read the screen in Direct sunlight now.
Although I miss the 3.5 audio port and extra micro memory card slot, I am extremely Happy with my choice to upgrade to the S23 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
5
Great replacement for the "Note"
on March 15, 2023
Posted by: Goatwoman
[This review was collected as part of a promotion.] Great update and replacement for the Note which is no longer made. The stylus is a bit more sensitive and takes getting used to. Biggest challenge with stylus is getting keyboard up. Love the high storage capcity. Still getting everything setup and "back to normal" with all my apps and websites. Great phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Camera like no other
on March 15, 2023
Posted by: Bill1959
[This review was collected as part of a promotion.] I use this phone to search the web, email and take picture of work projects. The number one thing love about this phone is the picture quality. Multiple people review my pictures as needed to verify quality any of work being done. You are able to zoom in and get the minute details needed. Also Pictures are sometimes taken early mornings and and the quality of pictures taken without much sun light are unequaled. The camera alone is a reason to buy this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery!!!
on March 15, 2023
Posted by: Wahwahknob
[This review was collected as part of a promotion.] Cellphone is great! Super fast and battery lasts for 2 full days in my case.
Camera is amazing as well in dark scenarios. Zooming for pics is also great although do not buy the zooming to the moon fake videos out there haha.
Written by a customer while visiting Samsung US
Customer Rating
3
Wonderful display
on March 15, 2023
Posted by: HookHead
[This review was collected as part of a promotion.] The display is wonderful, the colors are so vibrant as beautiful a screen as I’ve seen on any device. Switching between apps and browser was seamless, a joy to behold. The biggest gripe I have with the phone is with the camera, I use the camera a lot at work to scan and read barcodes and the phone stopped scanning several times after scanning 20-25 items. I kept having to shut it down and reopen the camera several times when scanning items.
Response from Samsung USBy Debra, Social & Commerce, March 16, 2023
Hey there HookHead, thank you for taking the opportunity to share your feedback with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that your Galaxy S23 Ultra can automatically detect QR codes after configuring your camera settings? For your convenience I have included a link containing your device manual for your easy access. Check out your camera settings to gain access to all of your customization options on your device's camera. Please do not delay reaching out to Samsung Support if you have any questions or additional feedback that you would like to share with us. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US