Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great storage space
on July 10, 2024
Posted by: JohnM
from NY, NY
Expertise:Intermediate
I got it a few weeks ago and so far been loving it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
7 month user. long term customer.
on May 27, 2024
Posted by: Doppler
Expertise:Expert
I bought this phone few months back and it was good until I started getting non stop ads from the galaxy store a month ago. now I would not leave a bad review if it was user error but i was unable to turn off the notification after many attempts at trying disable it every option I came with were either unhighlighted or half baked option of disabling ads. samsung do better or this will be my last phone from you guys.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
2
Response from Samsung USBy Social Commerce, May 28, 2024
Salutations Doppler,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone and peace of mind back. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. When you have the availability in your schedule, take a look at "Get rid of pop-up ads on your Galaxy phone" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone and peace of mind back. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. When you have the availability in your schedule, take a look at "Get rid of pop-up ads on your Galaxy phone" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera!!
on May 26, 2024
Posted by: Metalman
from Columbia sc
Expertise:Intermediate
First one lasted 5 months. Had a chip failure. Lost everything...... have a new replacement, will see if it lasts longer
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features
on May 18, 2024
Posted by: Nigel
from Belize
Expertise:Intermediate
I am pleased with the phone's performance and features. I highly recommend this phone to anyone looking for a reliable and efficient device.💯
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Para mi samsung es lo maximo
on May 14, 2024
Posted by: Jj baragan
from Louisville
Expertise:Intermediate
Es guapo todo el sistema pero el diseño cuadrado no me gusta y si fuera mas delgado seria super genial
Written by a customer while visiting Samsung US
Customer Rating
4
Over all.... Wonderful!
on May 1, 2024
Posted by: ReRe
from Florida
Expertise:Expert
Purchase s13 Ultra January of last year have had great success with it is a wonderful phone I feel like it's a little heavy maybe and the 10 although the best part of it is not quite as efficient and doesn't seem to have quite the features as the note series
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on April 22, 2024
Posted by: Reynier
from Port Saint Lucie, FL
Expertise:Intermediate
It is one of the best devices I have ever tried, I definitely recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 21, 2024
Posted by: Shrooms
from Phoenix
Expertise:Intermediate
The best phone ever I couldn't pick a better phone way ahead of their time camera is legit the best on the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US