Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
S23 ultra
on March 15, 2023
Posted by: Debbie1933
[This review was collected as part of a promotion.] Doesn't connect to internet well in my home with high-speed.. I'll say when I send a picture through text. It goes 3 to 4 times to the recipient. Had none of these problems with my previous phones s20fe and note 8. I Expected. to have these kind of problems with the S20 Fe.It runs so much better than the as 23 ultra . A lot of money for a bad phone..
Response from Samsung USBy Bethany, Social Commerce, March 28, 2023
Hi Debbie1933... Thank you for your review of the Samsung Galaxy S23 Ultra. We value your input as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help with the connectivity of your device. Also below is our warranty department, since your device is still under warranty. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 15, 2023
Posted by: NDirish
[This review was collected as part of a promotion.] Switched from apple and I am very happy with the phone. It is a high quality phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Very good movil excellent quality
on March 15, 2023
Posted by: Vladimir
[This review was collected as part of a promotion.] E excellent for game and movies and streaming videos
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra, 10 out of 10
on March 15, 2023
Posted by: Crookedstar5703
[This review was collected as part of a promotion.] I absolutely love this phone. It's amazing. I was strictly a note person, but this is the perfect replacement. I'm glad we have a viable alternative. Would definitely recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
This is the perfect phone
on March 15, 2023
Posted by: Odde55
[This review was collected as part of a promotion.] I use my device for everything, from gaming to streaming and messagging. This is the best product on the market that offers all of these with the best software ever. I take lots of photos and now i can improove thanks to the new cip, the new softwareand the new camera.
I love how samsung products communicate to each other (like the buds, the watch and the tablet) to create a perfect ecosystem. I really enjoythis product and i recommend this for all that want the best in everything.
I love how samsung products communicate to each other (like the buds, the watch and the tablet) to create a perfect ecosystem. I really enjoythis product and i recommend this for all that want the best in everything.
Written by a customer while visiting Samsung US
Customer Rating
5
Learn new ways to enjoy a phone
on March 15, 2023
Posted by: SleepyInSeatleIWish
[This review was collected as part of a promotion.] I am learning new features every day. The only concern I have is the fantastic slipperiness of the screen as my finger slips ever so slightly as I'm trying to use the biometrics to open the phone. This often results in retrys, that I can only chuckle at.
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic Device
on March 15, 2023
Posted by: Ebuchanan08
[This review was collected as part of a promotion.] Processing speed is like no other phone I have used.
Ability to switch between apps and screens with such speed really helps with work and play.
Camera gives you beautiful memories to keep with its great exposures and capabilities.
Ability to switch between apps and screens with such speed really helps with work and play.
Camera gives you beautiful memories to keep with its great exposures and capabilities.
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING, FAST,PERFECT, ALL DAY BATTERY
on March 15, 2023
Posted by: StringentMax
[This review was collected as part of a promotion.] 1st of all I'm coming from s21 ultra, so I already had an amazing phone, w awesome pictures and 5000mah battery. Samsung really out did themselves w this one, esthetic r not finominal, but I prefer the subtle look, it's what's underneath that matters and it is flavor packed, something 4 everyone. S pen in getting used too but nice 2 have. Feels great in hand and sometimes screen responds 2 good to touch lol,. Movies r great, gaming, is outstanding, dont get 2 warm either. Definitely recommend, but if u still have a perfect s21, or s22, is wait 2 see what s24 may bring, reason i choose to upgrade was the amazing pre order offer and Slight issues w my phones sim card slot. Otherwise u can't go wrong w the upgrade anyway. If u must have, Definitely won't go regret it, if u can wait, do it. The power is urs if u want it.
PS if u have the IconX ear buds that still are the best to date, u will have to download the app to make them compatible again.
PS if u have the IconX ear buds that still are the best to date, u will have to download the app to make them compatible again.
Written by a customer while visiting Samsung US