Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone has a great camera, fast refresh rate,
on December 10, 2023
Posted by: Agentlemen
[This review was collected as part of a promotion.] Streaming, calling, texting, social media, photography
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 10, 2023
Posted by: Lee123
[This review was collected as part of a promotion.] This is a very good phone. I have now for 6+ months.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on December 10, 2023
Posted by: Shygirl
[This review was collected as part of a promotion.] Great for movies but would like a bigger phone
Really slow at uploading photos and videos
Really good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on December 10, 2023
Posted by: RoyRoy
[This review was collected as part of a promotion.] I used to have the s21 plus and this is a nice upgrade. The camera is significantly better, the screen is larger, and the pen is a much more useful feature than I expected it to be. I've only had this new phone for about a month, so I'm not sure of the long term, but so far it has been great. Nice battery life too considering I play genshin impact on this.
Overall: Zero lag when playing games. Really good for casual photography/cinematography/editing. Happy to add this phone to my workflow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's awesome!
on December 10, 2023
Posted by: LordPan
[This review was collected as part of a promotion.] I love my S23 ultra! It's big and bold and I can do my favorite things like watching Netflix and listening to music without the need of another device! The Galaxy buds 2 pro just enhance what is already great. Using the s pen as a remote camera shutter is super convenient for these holiday pictures. Nobody has to hold the camera and nobody can make an excuse not to be in it! It's deviously wonderful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my Samsung s23 ultra
on December 10, 2023
Posted by: Ladybug9K
[This review was collected as part of a promotion.] For the most part I have really enjoyed using my S23 ultra. The only issue that I had really had with it was getting the handwriting to work. It is not as easy or intuitive as on previous models, at least for me.
Last week though, I woke up to a phone that I could only make emergency calls. I was also able to receive a couple of incoming calls. The main issue had to due with the fact that I could not sign in to my phone without it restarting. It did this for the entire day while I had to use my tablet to search for answers to resolve the issue.
I found a video through a link on the member page and tried all of the 7 solutions to the problem. The 7th solution was a hard reset of the phone. Unfortunately I was unable to backup everything before hand, but.the reset has worked and I've had no issues since then.
Despite the issue with the login, I still really enjoy my phone and it seems that I lost very little information off the devise. I do recommend this phone to those who need a good quality, high use phone!
Last week though, I woke up to a phone that I could only make emergency calls. I was also able to receive a couple of incoming calls. The main issue had to due with the fact that I could not sign in to my phone without it restarting. It did this for the entire day while I had to use my tablet to search for answers to resolve the issue.
I found a video through a link on the member page and tried all of the 7 solutions to the problem. The 7th solution was a hard reset of the phone. Unfortunately I was unable to backup everything before hand, but.the reset has worked and I've had no issues since then.
Despite the issue with the login, I still really enjoy my phone and it seems that I lost very little information off the devise. I do recommend this phone to those who need a good quality, high use phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Exelent phone but...
on December 10, 2023
Posted by: Gio178
[This review was collected as part of a promotion.] S23 ultra is the best on the market for me, it has the best of the best but the only bad thing is that they put 8GB of ram in a high-end phone For all the good things that 8GB of RAM has, sometimes it makes it a little slow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Products and this phone is great!
on December 10, 2023
Posted by: NFG88C
[This review was collected as part of a promotion.] I've had Note is it first came out and my partner had Galaxy. Now we have best of both. The camera is awesome as always!
Value
5
Written by a customer while visiting Samsung US