Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Surpasses the other guy
on December 12, 2023
Posted by: MLeoCon
[This review was collected as part of a promotion.] My S23 ultra is an exceptionally useful, well built, terrifically flexible (and fun) smartphone.
My uses are pretty typical: video and reading entertainment, communications, photography, smart control of some household devices.
The lack of an intensely and jealously proprietary operating environment, endemic among other smartphones can create, for this "Boomer," an embarrassment of riches, and occasional confusion, as to the optimum configuration of my S23 ultra. (But I'm retired and can spend the time working it out)!
An amazing phone, very well representing amazing technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super reliable, bright, fast, functional.
on December 12, 2023
Posted by: KentuckyFox
[This review was collected as part of a promotion.] Perfect phone for all aspects of my life. I split my time between work, home and play and it always performs at top levels.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with amazing cameras
on December 12, 2023
Posted by: Clayton007
[This review was collected as part of a promotion.] Great for streaming, taking photos, multitasking, etc. I've tried several other phones and returned to the Samsung galaxy s23 ultra because it's the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Flashy but very fragile
on December 12, 2023
Posted by: UnfortunateSamsungOwner
[This review was collected as part of a promotion.] The screen broke on me in my pocket.
Nothing bumped into me. Just cracked on its own. Scary fragile. Honestly wouldn't shill out the money for this phone again. Honestly over hyped. Why do you need the fastest processor to play a mobile game or check Facebook. It's as if "could've been an email" was a phone and that phone is a cash grab.
Nothing bumped into me. Just cracked on its own. Scary fragile. Honestly wouldn't shill out the money for this phone again. Honestly over hyped. Why do you need the fastest processor to play a mobile game or check Facebook. It's as if "could've been an email" was a phone and that phone is a cash grab.
Value
1
Response from Samsung USBy Social Commerce, December 13, 2023
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Were you aware that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? Pretty awesome, right? Please feel free to contact Samsung Support if you would like further assistance, if you would like to share any additional feedback with us, or if you would like assistance troubleshooting your device. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/specs/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Were you aware that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? Pretty awesome, right? Please feel free to contact Samsung Support if you would like further assistance, if you would like to share any additional feedback with us, or if you would like assistance troubleshooting your device. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/specs/
Written by a customer while visiting Samsung US
Customer Rating
4
Certification
on December 12, 2023
Posted by: Glamgirl
[This review was collected as part of a promotion.] I signed up for the beta program a few months ago but notice my phone was glitchy so I withdrew from the program and noticed that I couldn't do stuff I use to be able to do so I factory reset my phone and now I've not been able to use GPay cause my phone doesn't have the required security and also my play protection certified,I can't use Cashapp cause it doesn't except my devise but I had it before I reset my device .I've never had this issue with any of my Samsung devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving this new phone!
on December 12, 2023
Posted by: SUSU24
[This review was collected as part of a promotion.] I just switched over from iphone I've never used an android before and i can say ill never look back!
The phone is so fast and the stroage ks amazing. The camera is well is lovely and takes great pictures. Definitely the best decision I made when deciding to get this phone or the iphone 15 pro max.
The phone is so fast and the stroage ks amazing. The camera is well is lovely and takes great pictures. Definitely the best decision I made when deciding to get this phone or the iphone 15 pro max.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy 23 Ultra Is The Alpha & Omega of Phones
on December 12, 2023
Posted by: CombatTroodon
[This review was collected as part of a promotion.] The Samsung Galaxy 23 Ultra was my choice when it was time to upgrade from my Note 8. I had thought about upgrading throughout the years seeing the S21 & S22 but I patiently waited. I did my research and decided on the 23 Ultra. The extra RAM, larger display, bigger battery and faster CPU were just some of the factors.
This isnt just a phone. It's how we all stay connected to the most important things in our lives. For me this phone continually blows my mind. This phone allows me to stay connect with loved ones, scan and upload executed documents for work, find the closest bus stop with walking directions and route times, track how many steps I take in a day, week, or month, or it can assist me with ordering movie tickets and finding the closest sport bar. It can be so many things It's almost endless.
This phone continues to get better with every update. I find myself lost in the continuously evolving functions and apps this phones offers. I swear you cant slow it down no matter what you're doing. Connect all your smart devices and control them with one device. I have peace of mind with the S23 Ultra. I can track my children and know where they're at 24/7, or help them find there phone that's burried beneath the mountain of clothes with an annoying beeping sound that could wake the dead. This is not just a phone to me. It's a device that makes my life easier and funner.
Get The Samsung Galaxy S23 Ultra Because Everything Else Is Just A Phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great for all uses
on December 12, 2023
Posted by: Samsung4All
[This review was collected as part of a promotion.] I use my new Samsung S23 Ultra for capturing all of the moments my 2 year old son blesses me with each day and also for managing my business through scheduling, emails, research, signing documents on the go, and even during meeting presentations.
I couldn't be happier since my wife and I made the decision to come over to the Samsung family a few years ago and I absolutely love my new Samsung S23 Ultra. I cannot wait to get my Samsung Watch 6 which I was notified shipped this morning.
I couldn't be happier since my wife and I made the decision to come over to the Samsung family a few years ago and I absolutely love my new Samsung S23 Ultra. I cannot wait to get my Samsung Watch 6 which I was notified shipped this morning.
Value
5
Written by a customer while visiting Samsung US