Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
The upgrade I was hoping for
on March 15, 2023
Posted by: S23UltraUser
[This review was collected as part of a promotion.] The S23 ultra has exceeded my expectations in performance. The internal upgrades and gorgeous screen make the phone a joy to use. Phone feels speedy and lasts all day.
Written by a customer while visiting Samsung US
Customer Rating
5
wow great new cell phone
on March 15, 2023
Posted by: supercellphon
[This review was collected as part of a promotion.] enjoying this s23 ultra, very fast with downloading apps and games, photos and videos so clear, big size so easier to see information on this phone, so happy i upgraded to this cell phone, it is awsome
Written by a customer while visiting Samsung US
Customer Rating
3
S23 Ultra fastest performance yet
on March 15, 2023
Posted by: WendyB
[This review was collected as part of a promotion.] Love how fast this S23Ultra is as far as performance.
The camera has a lot to be desired. My previous Note20 Ultra took better pictures. This does not zoom in or have clear focus on anything. It is definitely a downgrade from the Note20 Ultra as far as camera goes.
The camera has a lot to be desired. My previous Note20 Ultra took better pictures. This does not zoom in or have clear focus on anything. It is definitely a downgrade from the Note20 Ultra as far as camera goes.
Response from Samsung USBy Debra, Social & Commerce, March 16, 2023
Hey there WendyB, thank you for finding the available time out of your vigorous day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most magnificent experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Did you realize that you're able to allow the camera of your S23 Ultra to determine the ideal mode for your pictures or you can configure your shooting mode? For your convenience I have included a quick link below with your device manual in it so that you can begin customizing your settings to your specifications. Feel free to reach out to Samsung Support if you have any additional feedback to share with us or if you would like additional assistance. Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about this phone is great!
on March 15, 2023
Posted by: TIMOTHY
[This review was collected as part of a promotion.] I bought the S23 Ultra mostly because I had never owned an Ultra/Note device and I'm just a tech enthusiast; however, it has become far more useful than I thought it would at work. I work in the Solar industry and being able to draw out designs for customers as well as illustrations for trainees has helped me streamline things and become more productive. The display may not be the brightest (nits), but it's certainly bright enough to be used outside during the day and the colors are just as vibrant.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and amazing
on March 15, 2023
Posted by: Sidestudios
[This review was collected as part of a promotion.] I use my phone for everything, gaming, movies, ect. I love the speed and no lag compared to my s21 plus. This phone has good graphix. The phone is big which is one think i like due to my big hands, I will say hands down 1 of the best samsungs i have owned. I use to have a Note 9 which i loved more then the s21. Now i love this phone!
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 15, 2023
Posted by: Ultralover
[This review was collected as part of a promotion.] I loved my note 20 for years. I love the upgrade and the camera works amazing for long distance shots.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S23 Ultra. I love the moon pictures.
on March 15, 2023
Posted by: Ozk387
[This review was collected as part of a promotion.] I use my S23 Ultra for watching movies. The quality and sound quality are amazing.
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is excellent.
on March 15, 2023
Posted by: FiNo89
[This review was collected as part of a promotion.] I had iPhone for a very long time and the best thing that has happen to me is switching to Samsung. I truly enjoy the galaxy phones so much to do. The cameras are extremely great and save memories for life.
One of my favorite features on the phones is the multiple screens. It's great to be able to text, use the internet, and watch a movie at the same time.
Written by a customer while visiting Samsung US