Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone is faster than my s22 ultra
on November 18, 2023
Posted by: WMGL83
[This review was collected as part of a promotion.] I use my phone for work, send and receive emails, watch some movies or social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 25, 2023
Posted by: BleuKassanova
[This review was collected as part of a promotion.] Had a trip to six flags magic mountain just being able to compare the camera to my gf iPhone 14 pro max was amazing but also the fact the charge lasted and I didn't need my battery pack. The sound quality is to die for. But also the fact I switch from a note 10+ and I really was holding rhe phone because of the pen features and I get it with this phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung yet
on February 25, 2023
Posted by: Pieair777
[This review was collected as part of a promotion.] Can't belive the battery life !! Coming from the s 22 ultra,which I loved but not the battery life, I can say that regardless of the two looking similar the s23 ultra is miles ahead in where it counts for me - battery life! I easily finish a day with 30% left in the tank after watching you tube videos listening to music playing CRS 2 racing and taking photos of job Sites. The video and photos produce from this camera set up are unmatched. I would recommend this new ultra (note) to all.
Written by a customer while visiting Samsung US
Customer Rating
4
This product has an outstanding camera + spen.
on May 4, 2023
Posted by: TheBeezKneez82
[This review was collected as part of a promotion.] I use my Samsung Galaxy S23 Ultra to take photos of the outdoors and with the great camera on this phone coupled with the photo options, the pictures turn out amazing. I also use the spen just about every time I use my phone for multiple tasks. It's very handy to have and the fact that it is installed into the phone itself means I don't have to worry about carrying it in my pocket or losing it. It's great to use for coloring apps as well as for typing apps because it goes across the screen with ease. The spen air actions are pretty fun to use as well and are extremely helpful when I don't have much time to navigate through my phone to find certain apps. The graphics on this phone are so bright and vivid, which makes watching movies/ TV more enjoyable to watch; the screen size helps with that as well. The sound quality is very rich and clear, so listening to my music, without my Bluetooth speaker, is not a problem. The volume is incredible compared to other phones. All in all, I give this phone 8 out of 10 stars. Can't wait to see what the next model will bring to the table.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Ultra 23
on March 15, 2023
Posted by: raxap2
[This review was collected as part of a promotion.] Phone has a great Camera and super fast processor. The Brightness is much better and much brighter. I have done so much research before I upgraded from Note 10 plus 5G and i have to say i am so happy with the switch.
Written by a customer while visiting Samsung US
Customer Rating
2
Looks good but runs bad
on February 26, 2023
Posted by: rab711
[This review was collected as part of a promotion.] On screen fingerprint sensor is awful. Battery life is non-existent. 6hr battery is horrendous. Fast but apps are not consistent
Response from Samsung USBy Bethany, Social Commerce, March 7, 2023
Hi Rab711... We appreciate you taking the time to review the Samsung Galaxy
S23 Ultra. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. Below are some links that should help regarding the fingerprint sensor, battery life, and apps. Also included is Samsung Support. Feel free to contact them if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Use the fingerprint sensor on your Galaxy phone or tablet
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
S23 Ultra. We value your thoughts as we continue to innovate and improve on the design and functionality of our products. Below are some links that should help regarding the fingerprint sensor, battery life, and apps. Also included is Samsung Support. Feel free to contact them if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Use the fingerprint sensor on your Galaxy phone or tablet
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Worth the wait.
on February 28, 2023
Posted by: Dragon20inf
[This review was collected as part of a promotion.] I just upgraded from the S21 to the S23 Ultra. I'm glad I waited the extra months instead of going with the S22 Ultra. So far so good.
Written by a customer while visiting Samsung US
Customer Rating
3
good and bad
on July 4, 2023
Posted by: jethro
Expertise:Intermediate
needs SD slot. Should come with charger and compatible 45w cable for the price !
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy Debra, Social Commerce, July 5, 2023
Hi Jethro,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometime in 2021, Samsung began to no longer include wall chargers with the purchase of its phones. With so many people already having compatible charging blocks from previous devices, we strive to lead a sustainable future by minimizing environmental impact. Wall chargers are sold separately if you do not have a compatible charging block laying around. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with an 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometime in 2021, Samsung began to no longer include wall chargers with the purchase of its phones. With so many people already having compatible charging blocks from previous devices, we strive to lead a sustainable future by minimizing environmental impact. Wall chargers are sold separately if you do not have a compatible charging block laying around. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with an 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US