Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Great Phone but...Gorilla Glass??
on May 14, 2023
Posted by: SaSu4LyF
[This review was collected as part of a promotion.] Love the phone!! It's fast, the battery life is amazing, and the camera....WOW!!!! The only issue that I have is the front glass...it scratches easily. The last good glass was on the Galaxy S6 Active, it was basically indestructible...bring that Glass back. Otherwise, great phone!!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazom camera!
on May 16, 2023
Posted by: Dappersupplies
[This review was collected as part of a promotion.] Insane zoom a photographers must have! 200mp jesus..
Written by a customer while visiting Samsung US
Customer Rating
5
The S23 Ultra is the best Samsung yet!
on May 16, 2023
Posted by: LouisianaGatorbait
[This review was collected as part of a promotion.] I am not a newbie using Samsung phones. Held on to m Note 9 until I found the exact one I was waiting for.
Then here came the Samsung S23 Ultra!! I could not wait to get it and am blown away with it. Very easy to use, battery lasts much longer than my old phone.
Connects wonderful! The camera has so many options and takes absolutely beautiful photos.
I can not enough good things about this phone. I got the 512G internal storage and recommend that others don't skimp on storage, as this phone does not have a slot for the mini SD card.
Other than that little error in judgement by removing the ability to use a mini SD card, this phone is excellent!
Then here came the Samsung S23 Ultra!! I could not wait to get it and am blown away with it. Very easy to use, battery lasts much longer than my old phone.
Connects wonderful! The camera has so many options and takes absolutely beautiful photos.
I can not enough good things about this phone. I got the 512G internal storage and recommend that others don't skimp on storage, as this phone does not have a slot for the mini SD card.
Other than that little error in judgement by removing the ability to use a mini SD card, this phone is excellent!
Written by a customer while visiting Samsung US
Customer Rating
5
99 out of a hundred
on May 31, 2023
Posted by: TheHass
[This review was collected as part of a promotion.] everything is great about this device. the resolution, the speed, the looks, the battery life. one thing tho: no expandable memory, no SD slot. condition guys, unupgradable user unfriendly devices are apple's m.o. not yours. get it together.
Written by a customer while visiting Samsung US
Customer Rating
5
I like the display and and the design 10/5
on August 18, 2023
Posted by: Saakzz
[This review was collected as part of a promotion.] The new Bixby routine is just amazing 👏 I can now build routines for daily uses especially for some like me who tends to forget things and places easily
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Internet access is mediocre
on August 21, 2023
Posted by: Ef8250
[This review was collected as part of a promotion.] Response time is minutes, sometimes never. Doesn't matter wifi or not. Sometimes I have to restart phone to get android auto to work. Did not have these problems with galaxy s21 +. Camera is great, however I would prefer better communication.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Hi Ef8250,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have the free time in your day, please take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" for some quick troubleshooting steps that can be taken to help resolve what you have been experiencing. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link below that contains your device's software update. Please make sure that your Galaxy S23 Ultra's software has been updated with the most current version of software. Please feel free to reach out to Samsung Support afterwards if you would like any further assistance and/or troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. When you have the free time in your day, please take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" for some quick troubleshooting steps that can be taken to help resolve what you have been experiencing. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included a link below that contains your device's software update. Please make sure that your Galaxy S23 Ultra's software has been updated with the most current version of software. Please feel free to reach out to Samsung Support afterwards if you would like any further assistance and/or troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable features
on November 14, 2023
Posted by: SnoopyGee
[This review was collected as part of a promotion.] Purchased the S22 Ultra because of the similarities to the Samsung Note phone. With an upgrade to the processor, better low light camera, high camera zoom, improved faster charging, whats not to like? The S22 Ultra has the largest screen among the Samsung Galaxy S lineup.
The inclusion of the S Pen will be a fave for the previous Note phone user who would write down reminders, to-do lists and small notes. The improvements to the camera system and additions of an ultra wide sensor and two telephoto sensor make the S22 Ultra will become the favorite for the phone camera users. Improved Low light sensor, 10x , 100x camera lenses gives the S22 Ultra a big advantage over the competition.
The S22 Ultra Qualcomm's Sanpdragon 8 Gen processor give the high performance one would expect from Samsung. The launch of apps is fast and swiping between various screens feels smooth.
The S22 Ultra battery performs as expect up to day or longer depending on the phone users habits. With the Battery Saver function, the user can extend the battery life with the option of select apps when not being able to charge the phone arises. Using the Battery Saver function will limit processor speeds, available apps, dim brightness and prolong the usable battery life.
The S22 Ultra was a great replacement for the Note line up that i was used to. Since I was looking for bigger screen, improved camera capabilities and faster, smoother processor speeds the Samsung Galaxy S22 Ultra was a home run hit for me!
The inclusion of the S Pen will be a fave for the previous Note phone user who would write down reminders, to-do lists and small notes. The improvements to the camera system and additions of an ultra wide sensor and two telephoto sensor make the S22 Ultra will become the favorite for the phone camera users. Improved Low light sensor, 10x , 100x camera lenses gives the S22 Ultra a big advantage over the competition.
The S22 Ultra Qualcomm's Sanpdragon 8 Gen processor give the high performance one would expect from Samsung. The launch of apps is fast and swiping between various screens feels smooth.
The S22 Ultra battery performs as expect up to day or longer depending on the phone users habits. With the Battery Saver function, the user can extend the battery life with the option of select apps when not being able to charge the phone arises. Using the Battery Saver function will limit processor speeds, available apps, dim brightness and prolong the usable battery life.
The S22 Ultra was a great replacement for the Note line up that i was used to. Since I was looking for bigger screen, improved camera capabilities and faster, smoother processor speeds the Samsung Galaxy S22 Ultra was a home run hit for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed and features
on November 14, 2023
Posted by: Adoro305
[This review was collected as part of a promotion.] I use my new galaxy s23 ultra to study and to entertain ( taking photo, listening to music and watch youtube videos. And let me tell you . This new products is very fast , easy to open and uploding files or downloading files ,the camera resolution is magic and the video resulotion is superb . Easy to navigate with the pen and taking notes ,like the screen can serve as board. Really enjoy it .the weight and the lenght , very conforteble to carry .
Value
5
Written by a customer while visiting Samsung US