Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
pretty much the same as S22
on March 15, 2023
Posted by: SuperTurtle
[This review was collected as part of a promotion.] The S23 Ultra is really no different than the S22 Ultra, the camera lens are slightly different and the phone features are nothing to brag about. There was no wow factor when the S23 Ultra came out. Same phone new skin and over inflated price. Very disappointing.
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressive! Display and Specs are top notch!
on March 2, 2023
Posted by: Cshep74
[This review was collected as part of a promotion.] I've been using the S23 Ultra mainly for research, design, and product testing. To just call it a Smartphone doesn't give it the credit it deserves. This is my 2nd flagship Galaxy phone(S10+ is the 1st!) I recommend buying a case that has some type of slip resistance due to the bigger screen size. The User Interface is very stable and the Secure Folder gives me the peace of mind that my sensitive data is separate and safe. Nice work Samsung! ⭐⭐⭐⭐⭐
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on March 2, 2023
Posted by: EDawgy
[This review was collected as part of a promotion.] The device feels next level. Love the S-pen, love the boxier look, the screen feels more high end and the cameras are incredible. It feels like a high end camera when taking video or photo. It's fast, the battery life is great. I recommend all who get this phone use the mag safe cases. Works wonderful.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far.
on March 10, 2023
Posted by: hjbreese
[This review was collected as part of a promotion.] I got this phone as part of the Samsung upgrade program. It replaced my S10 plus. The new phone is much faster. I have never played games or watched streaming videos on phones, so I can't help you there. The speakerphone is much better than my old phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Battery, Battery and more Battery!
on March 15, 2023
Posted by: Roko621
[This review was collected as part of a promotion.] Samsung, you have hit it out of the park this year, is it perfect, no, no phone is perfect. Good thing, is software can be fixed.
Coming from the S22 Ultra you would think it would be incremental improvements, it's not, it's game changing. The Battery life on this phone is absolutely stellar, no matter how hard I try I can't kill it in a day, no more Battery angst, turn on Max everything, WQHD, enjoy that bright screen, buttery soft 120 refresh rate, you needn't worry this phone can handle it all and then some.
Camera, is much better, still has some issues with shutter lag, that can be fixed.
Gaming on this phone is unbelievable, you don't have to worry about over heating.
If you are sitting on the fence about upgrading, do it. You won't be disappointed.
PS. Samsung please allow us to Uninstall redundant apps.
Coming from the S22 Ultra you would think it would be incremental improvements, it's not, it's game changing. The Battery life on this phone is absolutely stellar, no matter how hard I try I can't kill it in a day, no more Battery angst, turn on Max everything, WQHD, enjoy that bright screen, buttery soft 120 refresh rate, you needn't worry this phone can handle it all and then some.
Camera, is much better, still has some issues with shutter lag, that can be fixed.
Gaming on this phone is unbelievable, you don't have to worry about over heating.
If you are sitting on the fence about upgrading, do it. You won't be disappointed.
PS. Samsung please allow us to Uninstall redundant apps.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Good Phone!
on May 1, 2023
Posted by: Sandos
[This review was collected as part of a promotion.] I enjoy the messaging, especially with other samsung users. Streaming videos is amazing. I like the whole Samsung ecosystem, since I have the buds 2 pro, watch4 and galaxy book2pro. They all seamlessly work together.
Written by a customer while visiting Samsung US
Customer Rating
3
Not the next big thing
on May 1, 2023
Posted by: Soropoco
[This review was collected as part of a promotion.] The phone has great potential but somehow with the fault of 5g connectivity it has less reliable internet than past generations. However when it's a strong signal it flies to the moon, speaking of which the photos are great, who cares if they are heavenly processed and you can't actually see the moon behind the clouds. Where it lacks big though is the stuff we used to take for granted like the charger, audio jack and expandable memory. It's sad that we have to settle for midrange phones in order to get these premium features. Otherwise is a great device with great battery life and amazing screen.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hello Soropoco, we appreciate you taking time out of your busy day to provide your thoughts to us on your Samsung Galaxy S23 Ultra. If you have verified with your carrier that you do have 5G coverage in your area and are still experiencing this difficulty with connection, the Samsung Support Team can assist with further troubleshooting. You can still have expandable memory through digital methods rather than the use of a micro SD card, and we would be more than happy to help you explore these options and choose what best aligns to your needs. If you prefer to use wired headphones rather than bluetooth ear buds, we do have USB-C headphone adapters that can be plugged in to the charging port to use your headphones. We appreciate you being a Samsung customer, and are always here to assist you with your device. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
By far the best Galaxy yet!
on February 28, 2023
Posted by: Billwinkle
[This review was collected as part of a promotion.] So far the S23 Ultra is out shining any other Galaxy phone ans I have had them Since the S3.
The speed is unbelievable, the screen is the clearest yet even in bright sunlight. But the best thing about the S23 Ultra is battery life. I cam be on my phone all day and go to bed with over 50% battery life. And I use my phone a lot. I am totally blown away with every aspect of this phone, and yes the sound is great also.
The speed is unbelievable, the screen is the clearest yet even in bright sunlight. But the best thing about the S23 Ultra is battery life. I cam be on my phone all day and go to bed with over 50% battery life. And I use my phone a lot. I am totally blown away with every aspect of this phone, and yes the sound is great also.
Written by a customer while visiting Samsung US