Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Amizing
on July 24, 2024
Posted by: Belenz
I bought this last month and it's greet to used it.
Written by a customer while visiting Samsung US
Customer Rating
2
Not
on July 30, 2024
Posted by: Dluck
from Black River Falls wi
Nothing to great wouldn't get another one for sure
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, July 30, 2024
Thank you for leaving your honest feedback. We always appreciate hearing from you and value your feedback. We see you are reaching out about the S23 Ultra. The S23 Ultra comes with an S Pen that keeps the legacy of the Galaxy Note alive. Capture scribbles, strokes of genius, and everything in between with the built-in S Pen. You can even use it to snap pics without needing to set a selfie timer. We would like to gather more information regarding what you are experiencing. We encourage you to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My thoughts
on August 20, 2024
Posted by: Jeannie
from Decatur Illinois
Expertise:Intermediate
I received my Galaxy 23 ultra for my birthday in October 2023. I have been part the Samsung family since 2019. I started with NOTE 10 and now I am hooked for life. Only wish I had Samsung Table and not my iPad.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra.
on September 3, 2024
Posted by: Tamjb211
from Preston, md
Expertise:Intermediate
I've had this phone for almost a year now and it's the best Samsung phone I've had. Love the camera especially if you like sun and moon pictures. Use the space 100x and you get amazing pictures. I like the s pen I use it all the time. U can even set your phone done and take a picture with it. Great battery life. And since the AI update it works even better. I like to circle something I'm looking at then it gives me more info instantly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need is on this phone.
on September 20, 2024
Posted by: Candyman44
from Orange county Ca.
Expertise:Expert
I made a purchase of my phone in June 2023 and am very satisfied with my acquisition.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT BUY
on September 23, 2024
Posted by: FormeSamsungUser
Expertise:Expert
I bought this phone 1 year and 12 days ago. Yesterday, I dropped it in a bucket of water. It was in there no more than 30 seconds before I realized and it was top down in about 3 inches. There is now water in 2 of the cameras. It's rated for 5ft of water for 30 min. Samsung will not repair the phone as I am 12 days outside of warranty and will not give me any credit on a trade in. The phone still works except the cameras. They're only solution was a new full price phone. I will be buying another brand from now on. I've been a great customer for many years but this is it for me.
No, I would not recommend this to a friend.
Design
1
Response from Samsung USBy R&R Team, September 30, 2024
We appreciate you reaching out to share your thoughts and we appreciate you as a valued customer. We see that you reached out concerning your Galaxy S23 Ultra. It's important to note that the Samsung Galaxy S23 Ultra does support IP68 water resistance, which means that it can withstand being submerged in up to 1.5 meters of water for up to 30 minutes. This level of protection extends to the S Pen as well. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 10-month warranty period specified for each product. Damage to the product caused by loss or accident such as fire, voltage fluctuations, vandalism, water, sand insects, or similar do void your warranty. Please reach out to us at Samsung Support so that we can work together to find a resolution for this. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice screen, great CPU, good camera
on October 1, 2024
Posted by: Shahid
from Chicagoland
Expertise:Expert
Very good phone for general use. CPU awesome, good memory and camera works great with zoom.
Only downside is little heavy
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Rocks
on October 5, 2024
Posted by: Wiley75
from Macclenny Fl
Expertise:Expert
Love my 23 Ultra.. samsung knocked it out the park again...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US