Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Perfect phone with quality
on December 31, 2023
Posted by: Musclehead79
[This review was collected as part of a promotion.] I've been in Samsung user for quite some time in this phone is by far the best phone yet. It is unparalleled screen time battery time screen resolution and its mega fast. Samsung has its work cut out for it trying to build a upgrade to this phone with the camera being so amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S23 ultra
on December 31, 2023
Posted by: Annielee
[This review was collected as part of a promotion.] I use my phone for loads of things. From watching movies, to note taking, playing games and your everyday photo usage.
I'm impressed by the high speed and great picture quality and quick access to note taking while I'm at work.
Never switching from a Samsung phone again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on December 31, 2023
Posted by: Dshepherd
[This review was collected as part of a promotion.] I use the Samsung Galaxy S23 Ultra for pictures and videos of the kids. Send text messages. I use the Spen to make quick notes. Awesome quality on everything!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've owned, battery life maxima
on December 31, 2023
Posted by: SamSold
[This review was collected as part of a promotion.] The Samsung Galaxy S23 Ultra is the ultimate phone for anyone who wants the best of everything. It has a stunning 6.8-inch AMOLED display that adapts to your content and environment, giving you a smooth and immersive viewing experience. The screen also supports the S Pen, which lets you write, draw, and control your phone with ease.
The camera system on the S23 Ultra is unmatched by any other phone. It has a massive 200MP main camera that captures every detail and lets you zoom in without losing quality. It also has a 12MP ultra-wide camera, a 10MP telephoto camera, and a 10MP periscope camera, giving you a versatile range of perspectives. The front camera is also upgraded to 12MP, making your selfies sharper and clearer.
The performance of the S23 Ultra is blazing fast, thanks to the Snapdragon 8 Gen 2 chip made for Galaxy. This chip delivers the fastest graphics performance on Android, making your games and apps run smoothly and efficiently. The phone also has 16GB of RAM and 256GB of storage, which are more than enough for all your needs.
The battery life of the S23 Ultra is impressive, lasting up to 18 hours on a single charge. You can also charge it quickly with the 45W charger, or wirelessly with the 15W charger. The phone also supports reverse wireless charging, so you can share your power with other devices.
The S23 Ultra is a premium and reliable phone that has everything you need and more. It is one of the best phones of 2023, and I highly recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Near perfection
on December 31, 2023
Posted by: Suprme23
[This review was collected as part of a promotion.] I use my phone for streaming,photography social media.
All of which my Ultra does in spades!
Coming from A52 the subtle changes are eye opening this screen is crazy.
Multitasking is a breeze with this beast .
The personalization is 5 stars at the least!!!
I almost want to upgrade to see where this journey goes.
Regardless of if I do upgrade or not I'm in good hands with s23 ultra.
All of which my Ultra does in spades!
Coming from A52 the subtle changes are eye opening this screen is crazy.
Multitasking is a breeze with this beast .
The personalization is 5 stars at the least!!!
I almost want to upgrade to see where this journey goes.
Regardless of if I do upgrade or not I'm in good hands with s23 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
too many drop singnales
on December 31, 2023
Posted by: trucker72
[This review was collected as part of a promotion.] I use my phone for work too help me around the city's so mostly gps an my music but do to my position as a otr driver I have the ability to use it around many places...an it's all the same u say it has 5g an it dosent operate well ... so all in all its ok if I could use or change providers I will but do to the same oppperating system it's all the same ...
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Howdy Trucker72,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Take a look at, "Issues with mobile network connection on Samsung phone or tablet" when you are in a safe place to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your mobile connection, linked below. Please be aware 5G availability in some areas may be limited. However, "Use 5G on Galaxy phones and tablets" does also offer some troubleshooting steps towards the bottom of the article if you're interested in troubleshooting your connection. Please feel free to contact Samsung Support if you have any questions for us after reviewing the provided resources or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/answer/ANS00083184/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Take a look at, "Issues with mobile network connection on Samsung phone or tablet" when you are in a safe place to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your mobile connection, linked below. Please be aware 5G availability in some areas may be limited. However, "Use 5G on Galaxy phones and tablets" does also offer some troubleshooting steps towards the bottom of the article if you're interested in troubleshooting your connection. Please feel free to contact Samsung Support if you have any questions for us after reviewing the provided resources or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/answer/ANS00083184/
Written by a customer while visiting Samsung US
Customer Rating
5
switching from Note 10+ to this
on December 31, 2023
Posted by: JmanAKAJTheMan
[This review was collected as part of a promotion.] I loved, the note 10+, loved it so much I had a second one instead of updating to the 20. But the Note is no longer a option, the Galaxy 23 Ultra was its replacement. I will admit I was nerves about losing g all the functionality of the Note line, but my fears weren't necessary. The S23 Ultra has all the same things that made me love the Note line and more. It is a great work phone, being able to sign contracts and take notes during a meeting. Being about to pull the pen for instant reminders, being able to doodle or draw out a full drawing from my imagination. The Note does it all and more and the Dex is useful more than I thought it would be when traveling. And the power of the device to be able to keep up and even out pace me showing I could achieve even more. I love the Note line and glad to see it hasn't died out with the S 23 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its fantastic
on December 31, 2023
Posted by: SamsungConvert
[This review was collected as part of a promotion.] I use it for everything. Has best audio and video I've had yet. The visual clarity is superb. Hearing calls are really clear. Love to take pix with it samsung mskes iu so enjoyable so not to miss those importent can't miss shots!
Value
5
Written by a customer while visiting Samsung US