Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great camera
on December 23, 2023
Posted by: Aodya19
[This review was collected as part of a promotion.] Work and personal use, live the camera for great pics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on December 23, 2023
Posted by: Art1961
[This review was collected as part of a promotion.] Most stable and reliable phone I have ever owned. Apparently it looks a very little upgrade from last year's phone, but you get to see the advancement after using all features. For example, I didn't know about Samsung photography courses. Once you obtain thorough information, you'd be surprised how amazing things you can do just with the camera. My whole family has been using iPhone from the beginning, but they have all moved to Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The s23 ultra is awesome phone especially camera.
on December 23, 2023
Posted by: Texas23
[This review was collected as part of a promotion.] Use my phone for streaming music and videos daily especially surf on web.Map is great since I drive alot helps alot.Camera like takes good pictures very clear and sharp.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'll forever be a SAMSUNG LOVER because this phone
on December 23, 2023
Posted by: vmariec
[This review was collected as part of a promotion.] There's so many reasons, I'm just in love with Samsung itself... every time they come out with a new product, it just amazes me more. I love especially that I can have my phone for a long period of time and of course make human mistakes like dropping it one too many times, and not have damaged cracked screen.
And the storage it holds is unreal. It makes me feel relief that I can have everything important to me all in one place!
Photo quality is amazing!
And the storage it holds is unreal. It makes me feel relief that I can have everything important to me all in one place!
Photo quality is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 ultra camera problems
on December 23, 2023
Posted by: Camerabad
[This review was collected as part of a promotion.] I have had my Samsung galaxy s23 ultra less than a year and my front selfie camera does not work!!!! Can't get it fixed without mailing in.
Value
3
Response from Samsung USBy Social Commerce, December 28, 2023
Aloha Camerabad,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Take a look at, "Issues with Camera app on Samsung phone or tablet" when you have some free time out of your day to do some troubleshooting to help resolve what you have been experiencing with your device. Let us know if you have any questions afterwards or if you would like any further assistance by reaching out to Samsung Support. We're here to help you in every way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is displaying a "Camera Failed" message, freezing, lagging, or the preview is not working, the good news is that it's most likely a software issue and not a physical problem with the camera. Take a look at, "Issues with Camera app on Samsung phone or tablet" when you have some free time out of your day to do some troubleshooting to help resolve what you have been experiencing with your device. Let us know if you have any questions afterwards or if you would like any further assistance by reaching out to Samsung Support. We're here to help you in every way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, excellent investment
on December 23, 2023
Posted by: Leena23
[This review was collected as part of a promotion.] Because of my work, I do have to work from my phone very often. There's a lot of documentation edited and created, as well as constantly notes taking and taking/sending lots of pictures.
All of this tasks are done flawlessly. I do not have issues with the performance of the phone even when I'm on a phone call on speaker and taking notes at the same time.
Overall this is a great device were you need it to work (like me) or as just a smart device because the Bluetooth connectivity is great, screen quality is amazing for movies/watching Netflix and is not too heavy.
Another remarkable aspect is the personalization of the interface of the operative system as well as the themes Available for it on the theme store.
I do enjoy this device a lot and definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on December 23, 2023
Posted by: HouseofSansung
[This review was collected as part of a promotion.] By far the best smart phone on the market. I've been using Samsung products for years now and I have yet to be dissatisfied. From phones, to earbuds, to tv's, to watches, to appliance. Anything else in my home would be uncivilized
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the market and super fast device
on December 23, 2023
Posted by: Henrukii
[This review was collected as part of a promotion.] I love the S23 ultra its perfect for everything, a great device for contruction planners and taking amazing pictures of the job. I enjoy using my phone for gaming streaming etc. You can't go wrong with Samsung it's the best I personally recommend the S23 ultra, it's perfect for everything. I love my Galaxy S23 Ultra.
Value
5
Written by a customer while visiting Samsung US