Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Great phone but....
on December 20, 2023
Posted by: phoone
[This review was collected as part of a promotion.] The phone is really good the only problem I have with it is the screen durability it gets scratches and scoffs really easy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not the quality I thought it would be.
on December 20, 2023
Posted by: Lukeasakid
[This review was collected as part of a promotion.] I would not recommend this phone. Within 4 months I've had to replace the screen twice. Now it is acting up, screen will black out sometimes and won't let me do anything. It flickers green and blue colors. The phone is not even a year old. Very disappointed with it.
Value
3
Response from Samsung USBy Social Commerce, December 21, 2023
Hey Lukeasakid,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? All of these features help the Galaxy S23 Ultra in being one durable device! We also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! If your phone displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Take a look at, "Blank or black display on a Samsung phone or tablet" for some quick troubleshooting steps to help resolve what you have been experiencing with your display. Let us know if you have any questions afterwards or if you would like any further assistance by contacting Samsung Support. Thank you for being a trustworthy Samsung customer. Happy Holidays!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? All of these features help the Galaxy S23 Ultra in being one durable device! We also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! If your phone displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Take a look at, "Blank or black display on a Samsung phone or tablet" for some quick troubleshooting steps to help resolve what you have been experiencing with your display. Let us know if you have any questions afterwards or if you would like any further assistance by contacting Samsung Support. Thank you for being a trustworthy Samsung customer. Happy Holidays!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
Written by a customer while visiting Samsung US
Customer Rating
5
Just keeps getting better !
on December 20, 2023
Posted by: 104444
[This review was collected as part of a promotion.] Samsung tv is great
Kids watch movies all the time
Takes great pictures
Kids watch movies all the time
Takes great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Phone
on December 20, 2023
Posted by: Starbucksaddict
[This review was collected as part of a promotion.] I was an avid IPhone user from the beginning of IPhone until 2023. I decided to make the switch, and I don't think I will ever look back. I love all the features and how quick my phone is. The camera is ultimately better as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yet another phone that beats all others!
on December 20, 2023
Posted by: verity4001
[This review was collected as part of a promotion.] Again... Samsung has outdone itself. This is easily the best phone on the market today! And from camera quality to performance, I couldn't be happier. This phone outperforms the laptop I am currently using even!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Best note phone yet. Love it.
on December 20, 2023
Posted by: Pegamato
[This review was collected as part of a promotion.] Love the note phones. This one is called ultra but i love the note style with pen. Love this one. Had it over a year now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy Ultra s23 review
on December 20, 2023
Posted by: Kathori
[This review was collected as part of a promotion.] I love the big screen on my device how they have used each individual piece of screen, to completely max it out, I love the s pen notes, the slide button the array of apps you get. game launcher, I love my apps being organized. The Samsung features of the text replies you can do, the things you can accomplishwith Bixby overall love everything with Samsung making life smooth
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is simply awesome
on December 20, 2023
Posted by: Jaykay
[This review was collected as part of a promotion.] I've been using the phone for almost a year and it just keeps getting amazing with every new updates. The camera is amazing and with new One UI 6, it's become superb. The animations are super smooth. The battery life is great, with heavy use, it lasts easily the whole day. Phot editor has great features to improve your photos.
Value
5
Written by a customer while visiting Samsung US