Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,886 Reviews)
Rating breakdown 16,886 reviews
5 Stars
14,895
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This is an excellent phone
on December 19, 2023
Posted by: Edda77
[This review was collected as part of a promotion.] I use this samsung for lots of differemt things as it is my personal phone. Its fast and extremely efficient! As well as having a lot of storage for what I need. And its very easy to use and understand!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you have
on December 19, 2023
Posted by: Mkhuzali
[This review was collected as part of a promotion.] the Galaxy S23 Ultra can do pretty much everything you want today, next year, and almost certainly for a few years after that, too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really adore the camera quality
on December 19, 2023
Posted by: Rrat23
[This review was collected as part of a promotion.] Unique design and the specifications strongly agree.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra review
on December 19, 2023
Posted by: Fateddy
[This review was collected as part of a promotion.] First thing I want to say, WOW! The Samsung S23 Ultra is a awesome device to use for , streaming video, listening to your favorite tracks, dev work, and office work. I haven't had any issues from my device since I purchased it 10/24/23. The only thing I'll say remotely bad about the phone is that it's a very sophisticated and it will take so time to get up to speed using it if your coming from a iOS phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I was hoping for!
on December 20, 2023
Posted by: IsaIsa
[This review was collected as part of a promotion.] This phone is fantastic. It's very fast even when I have multiple apps open and running. The camera is next level and my pictures and videos look stunning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It doesn't disappoint!
on December 20, 2023
Posted by: Laguereja
[This review was collected as part of a promotion.] S23 Ultra is packed with great features! Screen is beautiful, takes beautiful pictures that you can edit, and revert to the original in the future, and I love the pen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but....
on December 20, 2023
Posted by: phoone
[This review was collected as part of a promotion.] The phone is really good the only problem I have with it is the screen durability it gets scratches and scoffs really easy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not the quality I thought it would be.
on December 20, 2023
Posted by: Lukeasakid
[This review was collected as part of a promotion.] I would not recommend this phone. Within 4 months I've had to replace the screen twice. Now it is acting up, screen will black out sometimes and won't let me do anything. It flickers green and blue colors. The phone is not even a year old. Very disappointed with it.
Value
3
Response from Samsung USBy Social Commerce, December 21, 2023
Hey Lukeasakid,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? All of these features help the Galaxy S23 Ultra in being one durable device! We also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! If your phone displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Take a look at, "Blank or black display on a Samsung phone or tablet" for some quick troubleshooting steps to help resolve what you have been experiencing with your display. Let us know if you have any questions afterwards or if you would like any further assistance by contacting Samsung Support. Thank you for being a trustworthy Samsung customer. Happy Holidays!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? All of these features help the Galaxy S23 Ultra in being one durable device! We also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! If your phone displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Take a look at, "Blank or black display on a Samsung phone or tablet" for some quick troubleshooting steps to help resolve what you have been experiencing with your display. Let us know if you have any questions afterwards or if you would like any further assistance by contacting Samsung Support. Thank you for being a trustworthy Samsung customer. Happy Holidays!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
Written by a customer while visiting Samsung US