Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This product has great features.
on December 14, 2023
Posted by: Kiem3546722
[This review was collected as part of a promotion.] Fast and responsive. Lags with Google maps.
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung galaxy s23 ultra
on December 14, 2023
Posted by: Hihowareyou
[This review was collected as part of a promotion.] The number one thing I didn't like a lot it was that it would not connect to my network carrier every time I would have to restart it every once in a while to get it too work. The 2nd was that the battery does not last very long especially if you turn it off and on. One more thing I don't know if mine was just messed up but it was lagging and slow as for that is good.
Value
3
Response from Samsung USBy Social Commerce, December 21, 2023
Howdy Hihowareyou,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. For your convenience, I have linked a few articles to help you resolve what you have described to be experiencing with your device's connectivity, battery life, and how to optimize your device's performance. Be sure to check out, "Issues with mobile network connection on Samsung phone or tablet," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," "Samsung phone battery drains quickly on 5G service," and "How to keep your Galaxy phone or tablet from slowing down" when you have a break from your busy holiday shopping. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a steadfast Samsung customer. Have a blessed holiday season!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. For your convenience, I have linked a few articles to help you resolve what you have described to be experiencing with your device's connectivity, battery life, and how to optimize your device's performance. Be sure to check out, "Issues with mobile network connection on Samsung phone or tablet," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," "Samsung phone battery drains quickly on 5G service," and "How to keep your Galaxy phone or tablet from slowing down" when you have a break from your busy holiday shopping. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a steadfast Samsung customer. Have a blessed holiday season!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Product is fast abd reliable
on December 14, 2023
Posted by: ermrodrigu
[This review was collected as part of a promotion.] Streaming never lags and the camera is super crisp. Battery last longs and the videos are super clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a great phone for pictures , easy to use
on December 14, 2023
Posted by: Clav14
[This review was collected as part of a promotion.] I use my samsung device for everything. Social media plataform in my device is beyond perfect. Watching movies and pictures in the big screen on the phone its amazing its one of my favorite part of the phone. This phone is a unique masterpiece where the intelligence and creativity combine. Playing games and applications on my phone its super fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Quality
on December 14, 2023
Posted by: JMatt02
[This review was collected as part of a promotion.] I've had multiple samsung phones in the past and I can you tell you that all of them, including this one are very high quality devices. In addition to having a very premium feel physically, It's snappy, easy to use, and it just works well overall. I would definitely highly recommend this phone to anyone looking to switch from a different phone for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must Have Device in Your Pocket
on December 14, 2023
Posted by: KingTaurus
[This review was collected as part of a promotion.] Amazing phone providing the best features from UI to the camera. The specs of this device is at the top of its level and leaves the competition in the dust.
I am able to utilize this device in multiple ways. Gaming on this device provides the best definition. It is able to keep up with high demand apps with no lag.
I also enjoy photography and this device has provided me with the tools to take beautiful professional photos in any kind of setting.
Being able to connect this device to a windows computer also makes it easy for a seamless transition providing a dual screen and being able to transfer files.
This phone is a must have for any professional career making task easier to complete from photography to coding.
I also enjoy photography and this device has provided me with the tools to take beautiful professional photos in any kind of setting.
Being able to connect this device to a windows computer also makes it easy for a seamless transition providing a dual screen and being able to transfer files.
This phone is a must have for any professional career making task easier to complete from photography to coding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy S23 just blows my wife's i phone away!
on December 15, 2023
Posted by: LovelyGalaxyS23UltrA
[This review was collected as part of a promotion.] I use my galaxy S23 ultra for personal & work related tasks all day everyday throughout the day , & it blows my work PC away, so much faster than the PC , & my battery last all day long ! & I'm using my phone constantly all day in a super fast paste 🙃 environment 🙃 🙂 this phone is incredible!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade to S20 Ultra
on December 15, 2023
Posted by: dnetguru
[This review was collected as part of a promotion.] Upgraded my S20 Ultra to a S23 Ultra and I've been very happy.
Value
5
Written by a customer while visiting Samsung US