Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,886 Reviews)
Rating breakdown 16,886 reviews
5 Stars
14,895
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Excellent camera and awesome large screen
on December 14, 2023
Posted by: SpartanFlameOn85
[This review was collected as part of a promotion.] This phone works great for both of my jobs my 9-5 & driving uber. The large screen is super helpful with being able to see and use the keyboard. The camera has an amazing zoom capability, even with my shakey hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great except in camera and app lock
on December 14, 2023
Posted by: Noobxd
[This review was collected as part of a promotion.] When I try to use camera in 2x portrait and the results are very cheap
When it comes app lock feature we have to download separate app for it . And also I really miss network speed metre in this phone
When it comes app lock feature we have to download separate app for it . And also I really miss network speed metre in this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Size Matters
on December 14, 2023
Posted by: Tech2tech
[This review was collected as part of a promotion.] Mu S23U is significant tool in my arsenal of communication tools. The dimensions is ideal for my hands and finger usage. Because I type a lot and quick message, being able hold the device is critical. The screen size is key to overall comfort and use. As I can easy see and type responses with visual comfort. The adaptive app allows me to integrate other functionalities while not reducing my streaming and online productivity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Much needed and welcome upgrade
on December 14, 2023
Posted by: Sskj05
[This review was collected as part of a promotion.] Coming from the A53 this S23 Ultra is a huge improvement. The amount of processing power and smoothness in the overall experience are amazing. The ability to multi-task and speed of opening apps is unrivaled.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 14, 2023
Posted by: VenetianPlaster
[This review was collected as part of a promotion.] Highly recommend!
Certainly! Here's a 1500-character review for a Samsung phone:
Certainly! Here's a 1500-character review for a Samsung phone:
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Samsung continues to redefine smartphone excellence with its latest offering. The device boasts a sleek, modern design that immediately captures attention. Its vibrant, edge-to-edge display offers stunning clarity and color accuracy, making everything from browsing to gaming a visual delight.
The camera system is a standout feature. With multiple lenses, including a powerful zoom and wide-angle options, it captures photos and videos with exceptional detail and vibrancy. Low-light performance is impressive, preserving moments with remarkable clarity.
Performance-wise, the phone is a powerhouse. Equipped with a top-of-the-line processor and ample RAM, it handles multitasking and demanding apps effortlessly. Gaming is smooth, and there's no noticeable lag even with graphics-intensive games.
Battery life is another strong point. It easily lasts a full day on a single charge, even with heavy use. The fast charging capabilities mean you're never out of action for long.
The user interface is intuitive and user-friendly, with Samsung adding unique features that enhance the Android experience. The integration of Samsung's ecosystem, like Samsung Health and Bixby, adds to its utility.
Security features like the in-display fingerprint sensor and facial recognition work flawlessly, providing both convenience and peace of mind.
I have to admit I couldn't be more happy with my phone, is been a great
I have to admit I couldn't be more happy with my phone, is been a great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone
on December 14, 2023
Posted by: Kaito2023
[This review was collected as part of a promotion.] I always loved galaxy series phones, and and the s23 ultra is no exception. It's sleek design and beautiful display makes this phone worth it. Almost unlimited customization, fingerprint unlock, 120Hz display, and 100x zoom makes me falling love with the phone. It's processor is also a powerhouse, helping the phone to run smoothly and efficiently. 5/5 stars I am very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on December 14, 2023
Posted by: Kiem3546722
[This review was collected as part of a promotion.] Fast and responsive. Lags with Google maps.
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung galaxy s23 ultra
on December 14, 2023
Posted by: Hihowareyou
[This review was collected as part of a promotion.] The number one thing I didn't like a lot it was that it would not connect to my network carrier every time I would have to restart it every once in a while to get it too work. The 2nd was that the battery does not last very long especially if you turn it off and on. One more thing I don't know if mine was just messed up but it was lagging and slow as for that is good.
Value
3
Response from Samsung USBy Social Commerce, December 21, 2023
Howdy Hihowareyou,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. For your convenience, I have linked a few articles to help you resolve what you have described to be experiencing with your device's connectivity, battery life, and how to optimize your device's performance. Be sure to check out, "Issues with mobile network connection on Samsung phone or tablet," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," "Samsung phone battery drains quickly on 5G service," and "How to keep your Galaxy phone or tablet from slowing down" when you have a break from your busy holiday shopping. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a steadfast Samsung customer. Have a blessed holiday season!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. For your convenience, I have linked a few articles to help you resolve what you have described to be experiencing with your device's connectivity, battery life, and how to optimize your device's performance. Be sure to check out, "Issues with mobile network connection on Samsung phone or tablet," "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," "Samsung phone battery drains quickly on 5G service," and "How to keep your Galaxy phone or tablet from slowing down" when you have a break from your busy holiday shopping. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a steadfast Samsung customer. Have a blessed holiday season!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US