Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best Galaxy Yet
on December 14, 2023
Posted by: ACSHUSK
[This review was collected as part of a promotion.] As someone who switched to galaxy phones around gen 3, I've never been dissatisfied with any generation. The S23 Ultra is the most powerful versatile generation yet, and if the past is anything to go by, Samsung has big things store for us in the coming generations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with no flaws
on December 14, 2023
Posted by: Sammyboy
[This review was collected as part of a promotion.] Love the diplay, camera, design, and everything else. There really is nothing not to like about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very customizable
on December 14, 2023
Posted by: TorTor25
[This review was collected as part of a promotion.] So far ive been in the apple eco system for 8 plus years , I never thought I could go back to android, but with the galaxy 23 ultra I am now able to do more than i thought possible. I now have the ability to customize my phone any way I like, I have the ability to personalize my phone calls, pick and choose ringtons, downloads are endless, I can't see myself going back to apple.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lotsa cool stuff!
on December 14, 2023
Posted by: GrisGato
[This review was collected as part of a promotion.] I use mine for gaming and it performs very well, the screen is nicely sized and the graphics barely effect the frames or battery
The camera and its effects are awesome as well, lots of great photography potential.
The camera and its effects are awesome as well, lots of great photography potential.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new S23 Ultra!
on December 14, 2023
Posted by: SamsungProductLover
[This review was collected as part of a promotion.] I use my S23 Ultra for everything....mostly as a Desktop and it works so great! Samsung has done an outstanding job with this product! I love the storage availability. I have a lot of apps. that I use for work and I can installed them without worrying about running out of storage!
Yes, it's expensive, but it's worth it! Kudos to Samsung for producing a very user-friendly interface product!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Good, Not the Best Galaxy I've Owned
on December 14, 2023
Posted by: JohnTheRevelator
[This review was collected as part of a promotion.] I feel like it's a great device. Camera and storage are fantastic. Although, I've had many, many issues with sharing content, images, also daily app crashes. Overall, I love it, but I'm not in love with what's supposed to be the best phone on the market. Needs improvement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone needs external storage
on December 14, 2023
Posted by: CamEnvision
[This review was collected as part of a promotion.] Great phone for all , needs an external storage slot. Stylist is nice addition from the note series. Price is a bit steep for not much new features. Screen is very crisp. Pictures and videos are very nice. Phone runs games very well. If this phone had external storage for photos and videos I would give it 5 stars. People need a better reason to upgrade phones especially when the prices are as much as a used Honda civic. Phone prices need to lower or we need better features for the phone to last longer. Screens are very expensive to fix , close to the value of the phone itself.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Once great now good
on December 14, 2023
Posted by: Tythesly
[This review was collected as part of a promotion.] I have always been a huge fan of the Galaxy series. My first smartphone ever was a Galaxy S3 haha. Can't complain about the phone too much. Graphics are great, haven't had many speed issues and the camera is amazing. My only gripe is when Samsung became greedy and removed the expandable storage. I switched my old phone to the new and learned I could no longer keep my photos and videos on a separate SD card really upset me. Their answer was to either get a phone with bigger storage or buy a USBC flash drive I could just plug into it. Every time I get a new phone I Hope they do the right thing and give us this option back. Until that happens I can never give this phone or the company five stars.
Value
3
Response from Samsung USBy Social Commerce, December 20, 2023
Hello there Tythesly,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. When you have an available moment, take a look at the article titled, "Manage storage on your Samsung Galaxy phone" to learn about the various storage options that are available to you on your Galaxy S23 Ultra. Please do not hesitate to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. When you have an available moment, take a look at the article titled, "Manage storage on your Samsung Galaxy phone" to learn about the various storage options that are available to you on your Galaxy S23 Ultra. Please do not hesitate to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US